Support Services Assistant

Bon Secours Health System; Tralee; On-site; EUR 28,000 - 34,000; Full time

Job summary

Bon Secours Health System in Tralee, Ireland is seeking a Support Services Assistant on a full-time basis (35 hours per week). The role supports National Treatment Purchase Fund (NTPF) activities and requires coordinating referrals, scheduling clinics, and liaising with multiple departments.

The ideal candidate will have strong interpersonal skills, a service-user focus, proficient computer skills (Excel), and solid organizational abilities to manage schedules and referrals.

Qualifications

• Demonstrate strong interpersonal and influencing skills including the ability to build and maintain relationships.
• Demonstrate keen awareness and appreciation of our service user.
• Demonstrate evidence of computer skills, e.g. Excel.
• Demonstrate effective organizational skills.

Responsibilities

• Process referrals to central database and log referrals, maintain current status.
• Act as direct point of contact with patients, scheduling clinics/lists.
• Coordinate care for NTPF outpatients.
• Coordinate schedule of care for NTPF day/inpatients and schedule tests as instructed by consultant.
• Liaise with other Departments e.g. nursing, radiology as required.
• Perform other duties to support the service.

Skills

Interpersonal skills

Influencing skills

Organizational skills

Communication skills

Tools

Excel

Job description

Support Services Assistant

Full time

Specified purpose, 35h/week

Applications are invited for the above post; Support Services Assistant. The Support Services Assistant will work on activities relating to National Treatment Purchase Fund (NTPF) work.

Activities will include.

• Processing referrals to central database to log all referrals received, maintain database to reflect current status of each referral
• Acting as direct point of contact with patients, scheduling clinics/lists,
• Coordinating care for NTPF outpatients
• Coordinating schedule of care for NTPF day/inpatients, scheduling tests were instructed by relevant consultant,
• Liaising with other Departments e.g. nursing, radiology as required
• Other duties as may be required to support the service.

The ideal candidate will meet the following requirements at a minimum:

• Demonstrate strong interpersonal and influencing skills including the ability to build and maintain relationships.
• Demonstrate keen awareness and appreciation of our service user;
• Demonstrate evidence of computer skills, e.g. Excel;
• Demonstrate effective organizational skills.