Care & Referrals Coordinator (NTPF)

Bon Secours Group; Tralee; On-site; EUR 26,000 - 36,000; Full time

Job summary

Bon Secours Health System is inviting applications for a Support Services Assistant on a full-time, specified-purpose contract (35 hours per week). The role handles National Treatment Purchase Fund (NTPF) activities across its hospitals and includes processing referrals, scheduling clinics, and coordinating care for outpatients and inpatients in Tralee, with liaison across nursing and radiology.

Ideal candidates will possess strong interpersonal abilities, the capacity to build relationships

Qualifications

• Demonstrate strong interpersonal and influencing skills; ability to build and maintain relationships.
• Demonstrate keen awareness and appreciation of our service user.
• Demonstrate evidence of computer skills, e.g. Excel.
• Demonstrate effective organizational skills.

Responsibilities

• Processing referrals to central database to log all referrals received and maintain current status.
• Acting as direct point of contact with patients, scheduling clinics/lists.
• Coordinating care for NTPF outpatients.
• Coordinating schedule of care for NTPF day/inpatients, scheduling tests as instructed by relevant consultant.
• Liaising with other Departments e.g., nursing, radiology as required.
• Other duties as may be required to support the service.

Skills

Interpersonal skills

Relationship building

Organizational skills

Communication

Tools

Microsoft Excel

Database systems

Job description

Bon Secours Health System is inviting applications for a Support Services Assistant on a full-time, specified-purpose contract (35 hours per week). The role handles National Treatment Purchase Fund (NTPF) activities across its hospitals and includes processing referrals, scheduling clinics, and coordinating care for outpatients and inpatients in Tralee, with liaison across nursing and radiology.

Ideal candidates will possess strong interpersonal abilities, the capacity to build relationships