Supervisor - Crosshaven, Co Cork

Centra; Crosshaven; On-site; EUR 27,000 - 36,000; Full time

Job summary

Centra in Crosshaven is seeking a Supervisor to lead the store team and ensure excellent customer service while maintaining efficient store operations. The role supports training and development of staff and upholds brand values in day-to-day tasks.

Shifts run 3pm–10:15pm, Monday to Thursday, with potential additional hours. Centra is part of the Musgrave group, a leading Irish food retailer. Previous experience in a customer-facing role is desirable.

Qualifications

• 2 years of experience in a customer service facing role is desirable.
• Ability to work as part of a team in a fast-paced environment and to multi-task under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service

Job description

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years`experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

  Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

About the locality:

Supervisor required for 3pm - 10.15pm shifts Monday to Thursday at least, potentially more

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies