Supervisor - Balally, Dublin

SuperValu; Dublin; On-site; EUR 28,000 - 34,000; Full time

Job summary

SuperValu Balally in Dublin is seeking a Supervisor to join the team. The role focuses on managing and motivating staff to ensure the store operates efficiently and delivers the best customer service experience at all times.

The ideal candidate will have 2 years of customer service experience, the ability to lead a team, delegate tasks, and support colleagues while upholding the SuperValu brand-values in every interaction.

Qualifications

• 2 years experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Job description

SuperValu Balally are recruiting a Supervisor to join their team.

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years experience in a customer service facing role is desirable


• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure


• The ability to organise work, delegate responsibilities and support team members in the store.

  Main duties:



• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative


• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace


• Set the standard for other employees in relation to rotation, merchandising and facing off


• Assist in the induction, training and development of employees


• Deal with all customer queries efficiently, professionally and consistent with store policy


• Engage with new initiatives and embrace new ways of working.