Store Manager

Maxi Zoo Ireland Ltd; Ireland; On-site; EUR 48,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Monthly KPI bonus

Great Place to Work

Employee discount

Paid leave

Refer a friend

Career progression

Cycle to work

Employee assistance

Job summary

Maxi Zoo Ireland Ltd in Ballincollig is seeking a Store Manager to lead the daily operations of our pet retailer. You will drive revenue, manage costs and develop a high-performing team, delivering exceptional customer service and maintaining high standards of pet care.

The role requires proven store management experience, strong leadership and a passion for pets. We offer competitive salary, bonus, generous leave and career progression opportunities.

Qualifications

• Proven successful experience as a retail Store Manager.
• Full drivers license and own transport.
• Proven track record in achieving KPI’s.
• Powerful leadership skills and business acumen.
• Strong customer service and organisational skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Operational Store Excellence – Ensure adherence to store processes and guidelines, optimise efficiency and drive informed decisions for store performance.
• Operational Store Analytics – Achieve KPIs, cash & stock management, and sales performance.
• Leadership – Empower your team’s growth through supportive leadership and training.
• Merchandise and Inventory – Ensure product availability, planogram execution and accurate stock control.
• Customer Engagement – Lead by example to deliver exemplary service.
• Brand Integrity – Maintain animal welfare and high standards of care.

Skills

Store management

Leadership

Customer service

Communication

KPIs

Job description

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet product with 2,700+ shops across Europe. Maxi Zoo is Ireland’s largest pet retailer and has over 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pets owners simpler, better and happier. To achieve this, we work hard, accept responsibility and seek every opportunity to learn about pets and customers.

We are currently recruiting for a Store Manager in our Ballincollig Store.

The Store Manager is a leader who is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. The Store Manager reports to the District Manager, and together they provide a smooth and profitable operation by driving revenue and managing costs while creating a culture based on the highest quality pet care and exceptional customer service.

Why join us?

• Competitive Salary
• KPI related bonus- Paid Monthly
• Certified with Great Place to work
• Employee Discount - we offer employee discount of up to 40% in our stores and 20% in our Salon
• Paid leave- Sick leave, annual leave and bank holidays, maternity/paternity leave
• Refer a friend scheme
• Advancement Opportunities – At Maxi Zoo we believe in promoting from within as much as possible and developing our team to have a career path.
• Community-A chance to work in an environment where employees and customers share the same passion for animals
• Educational Opportunities
• Annual leave - starting at 21 days and rising to 23 days at year 6.
• Employee assistance programme
• Cycle to work Scheme

What you will bring:

• Proven successful experience as a retail Store Manager
• Full drivers license and own transport
• Proven track record in achieving KPI’s
• Powerful leadership skills and business acumen
• Strong customer service and organisational skills
• Excellent communication and interpersonal skills

What you will do:

• Operational Store Excellence -Ensure adherence to store processes and guidelines. Optimise efficiency, streamline processes, and drive informed decision-making for enhanced store performance.
• Operational Store Analytics – Achieve company KPI’s, Cash & Stock Management Audit, management of store personnel costs and sales performance.
• Leadership - Empower your team's growth and engagement through supportive leadership, training, and a culture of trust and respect.
• Merchandise and Inventory - Ensure impeccable product availability, planogram implementation and ensuring accurate inventory management.
• Customer Engagement - Driving customer engagement by leading by example and ensuring the entire team provides exemplary service
• Brand Integrity - Ensuring that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first.