Supervisor

Centra; The Municipal District of Kildare — Newbridge; On-site; EUR 28,000 - 36,000; Full time

Job summary

Centra Newbridge on Main Street, Ireland, is seeking a Full Time Supervisor to lead and motivate the team, ensuring smooth store operations and delivering excellent customer service.

You will model Centra values — Proud, Energetic, Imaginative and Community‑Based — while coordinating duties, training staff, handling customer queries, and embracing new ways of working.

Qualifications

• 2 years experience in a customer service facing role is desirable.
• Ability to work as part of a team in a fast-paced environment; multitask under pressure.
• Ability to organise work, delegate responsibilities and support team members.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service experience

Teamwork in fast-paced environment

Organisation and delegation

Job description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years experience in a customer service facing role is desirable
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.

About the locality:

Full Time Supervisor required to join our new Centra store on Main Street, Newbridge. Previous Centra experience desirable.

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