Supervisor

Centra; The Municipal District of Piltown; On-site; EUR 30,000 - 35,000; Full time

Job summary

Centra in Piltown, Kilkenny, is seeking a dedicated Supervisor to lead a store team and deliver outstanding customer service. You will ensure smooth daily operations, uphold Centra brand values, and support staff through training and development.

The ideal candidate will bring customer-facing experience, strong communication, and the ability to manage a fast-paced environment while driving merchandising standards.

Qualifications

• 2 years' experience in a customer service facing role is desirable.
• Excellent communication skills.
• Ability to work as part of a team in a fast-paced environment, ability to multi task under pressure.
• The ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Live Centra brand-values (Proud, Energetic, Imaginative, Community-Based).
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude.
• Set the standard for rotation, merchandising and facing off.
• Assist in induction, training and development of employees.
• Deal with customer queries efficiently, professionally and per store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Excellent communication

Teamwork

Multi-tasking under pressure

Organise work & delegate

Job description

Job Ref

55139

Job Title

Supervisor

Job Type

Full time

Location

Piltown, Co.Kilkenny

Salary

On Application

Closing Date For Applications

17-11-2026

Job Description

Main purpose of the role:

Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The Ideal Candidate Will Have/be

• 2 years`experience in a customer service facing role is desirable
• Excellent communication skills
• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure
• The ability to organise work, delegate responsibilities and support team members in the store.

Main duties:

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace
• Set the standard for other employees in relation to rotation, merchandising and facing off
• Assist in the induction, training and development of employees
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Engage with new initiatives and embrace new ways of working.