Supervisor

Centra; Dublin; Hybrid; EUR 32,000 - 40,000; Full time

Job summary

Centra on Johnstown Rd in Dublin is seeking a Store Supervisor to lead a frontline team and ensure excellent customer service in a fast-paced environment. The role emphasizes teamwork, coaching, and adherence to store standards while supporting daily operations.

The ideal candidate will have a customer service background, strong interpersonal skills, and a proactive approach to merchandising and customer satisfaction at all times.

Qualifications

• 2 years of experience in a customer service facing role is desirable.
• Ability to work as part of a team in a fast-paced environment and multitask under pressure.
• Ability to organise work, delegate responsibilities and support team members in the store.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace.
• Set the standard for other employees in relation to rotation, merchandising and facing off.
• Assist in the induction, training and development of employees.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Engage with new initiatives and embrace new ways of working.

Skills

Customer service experience

Team leadership

Job description

33-35 Johnstown Rd, Johnstown, Dublin, A96 D560

Closing date for applications:

01-11-2026

Main purpose of the role:
Manage and motivate your team, ensuring the store operates efficiently and effectively and to provide our customers with the very best customer service experience at all times.

The ideal candidate will have/be:

• 2 years`experience in a customer service facing role is desirable


• The ability to work as part of a team in a fast-paced environment, ability to multi task under pressure


• The ability to organise work, delegate responsibilities and support team members in the store.

  Main duties:



• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based


• Be approachable and a role model who leads by example and encourages teamwork and a positive attitude in the workplace


• Set the standard for other employees in relation to rotation, merchandising and facing off


• Assist in the induction, training and development of employees


• Deal with all customer queries efficiently, professionally and consistent with store policy


• Engage with new initiatives and embrace new ways of working.

Please note that the start and finish times stated are only an approximate

SuperValu is part of Musgrave, Ireland's leading food retail and wholesale company. Our brands, are market leaders. Check out our other brand for vacancies