Strategy & Quality Coordinator (Hybrid)

ATC (part of Arvato); Dublin; Hybrid; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Performance-based bonus

Company pension plan

AIG Virtual Care Programme

Employee assistance programme

Sports & social club

Hybrid work pattern

Continuing professional development

Job summary

ATC (part of Arvato) in Dublin/Baldonnell is seeking a Business Strategy & Quality Coordinator to support IMS and quality initiatives. This role focuses on coordination, reporting, and data-driven decision-making across Operations, Transportation, Technical Services, and Control Tower.

The position offers office-based work for the first 6 months, then hybrid after probation, with occasional travel for audits and internal projects.

Qualifications

• 2-3 years' experience in quality, business improvement, project coordination, or operational support roles.
• Strong organisational and coordination skills.
• Excellent analytical and problem-solving abilities.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines. Excellent written and verbal communication skills.
• Strong stakeholder engagement and collaboration skills.
• Experience creating reports, presentations, dashboards and business documentation.
• Ability to work independently and as part of a team.

Responsibilities

• Support the maintenance, administration, and continuous improvement of ATC's Integrated Management System (IMS) and associated certifications (ISO 9001, TAPA, FORS, etc.)
• Coordinate document control activities, ensuring policies, procedures, records, and business documentation remain accurate and up to date
• Assist with internal audits, management reviews, corrective actions (CAPA), and certification audits, including follow-up and closure of actions
• Support strategic projects and continuous improvement initiatives through project tracking, reporting, and benefits realisation activities
• Identify opportunities to improve business processes, standardise ways of working, and enhance operational efficiency across departments
• Develop, maintain, and analyse business performance dashboards, scorecards, KPIs, and management reports
• Conduct data analysis to identify trends, risks, opportunities, and improvement actions, providing insights to support decision-making
• Coordinate cross-functional improvement activities arising from audits, customer feedback, operational reviews, and business initiatives
• Support vendor compliance, sustainability reporting, and customer quality requirements through effective coordination and reporting
• Maintain project, audit, quality, and training records; coordinate meetings, track actions, and support stakeholder communication across the business

Skills

Coordination

Analytical skills

Excel

PowerPoint

SharePoint

Tools

Excel

PowerPoint

SharePoint

Job description

ATC (part of Arvato) in Dublin/Baldonnell is seeking a Business Strategy & Quality Coordinator to support IMS and quality initiatives. This role focuses on coordination, reporting, and data-driven decision-making across Operations, Transportation, Technical Services, and Control Tower.

The position offers office-based work for the first 6 months, then hybrid after probation, with occasional travel for audits and internal projects.