Strategic Quality & Improvement Coordinator

Atc-Computer-Transport-; Dublin; Hybrid; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Company pension

AIG Virtual Care

Employee assistance

Sports club

Hybrid after probation

Professional development

Job summary

ATC is a global logistics, white-glove, and technical services specialist for data centers. The Business Strategy & Quality Coordinator will support ATC’s strategic objectives, quality management systems, and continuous improvement initiatives.

You will coordinate IMS, certifications, performance reporting, and cross-functional improvement projects across Operations, Transportation, Technical Services, Control Tower, and Business Services.

Qualifications

• 2-3 years' experience in quality, business improvement, project coordination, or operational support roles.
• Strong organisational and coordination skills.
• Excellent analytical and problem solving abilities.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Strong stakeholder engagement and collaboration skills.
• Experience creating reports, presentations, dashboards and business documentation.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office, particularly Excel, Word, PowerPoint and SharePoint.
• Experience supporting quality management systems or business improvement initiatives.

Responsibilities

• Support the maintenance, administration, and continuous improvement of ATC's Integrated Management System (IMS) and associated certifications (ISO 9001, TAPA, FORS, etc.).
• Coordinate document control activities, ensuring policies, procedures, records, and business documentation remain accurate and up to date.
• Assist with internal audits, management reviews, corrective actions (CAPA), and certification audits, including follow-up and closure of actions.
• Support strategic projects and continuous improvement initiatives through project tracking, reporting, and benefits realisation activities.
• Identify opportunities to improve business processes, standardise ways of working, and enhance operational efficiency across departments.
• Develop, maintain, and analyse business performance dashboards, scorecards, KPIs, and management reports.
• Conduct data analysis to identify trends, risks, opportunities, and improvement actions, providing insights to support decision making.
• Coordinate cross functional improvement activities arising from audits, customer feedback, operational reviews, and business initiatives.
• Support vendor compliance, sustainability reporting, and customer quality requirements through effective coordination and reporting.
• Maintain project, audit, quality, and training records; coordinate meetings, track actions, and support stakeholder communication across the business.

Skills

Quality management

Project coordination

Operational support

Analytical thinking

Attention to detail

Communication skills

MS Office

SharePoint

Tools

Excel

PowerPoint

SharePoint

BI dashboards

Job description

ATC is a global logistics, white-glove, and technical services specialist for data centers. The Business Strategy & Quality Coordinator will support ATC’s strategic objectives, quality management systems, and continuous improvement initiatives.

You will coordinate IMS, certifications, performance reporting, and cross-functional improvement projects across Operations, Transportation, Technical Services, Control Tower, and Business Services.