Strategic Technical Program Lead - CrossFunctional Delivery

Mastercard; Malahide; On-site; EUR 95,000 - 140,000; Full time

Job summary

Mastercard is seeking a Principal Technical Program Manager to lead complex, cross-functional programs within Business & Market Insights. You will ensure timely delivery of strategic initiatives, align execution with organizational objectives, and establish robust program practices for a growing engineering organization.

The role requires independent operation, strong vendor coordination, and excellent communication with senior leadership to drive measurable outcomes across regions and teams.

Qualifications

• Demonstrated ability to operate independently and drive execution in ambiguous, early-stage environments.
• Proven experience managing complex technical programs across multiple teams, including coordination with external vendors or partners.
• Strong expertise in agile delivery models and scrum practices.
• Track record of managing escalations, aligning stakeholders, and delivering large-scale initiatives.
• Excellent communication skills, with the ability to clearly articulate complex issues and decisions to both technical and non-technical audiences.
• Strong understanding of business strategy, technology landscape, and design trade-offs.
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization.
• Experience helping establish or improve ways of working, delivery processes, or program governance models is a plus.
• BS in engineering, computer science, project management or related discipline.

Responsibilities

• Operate with a high degree of independence to address ambiguous problem spaces, establish clarity, and drive timely execution.
• Help establish foundational program management practices, including delivery processes, governance, and operating rhythms for a newly forming engineering organization.
• Lead coordination and execution across internal teams and external vendors, ensuring alignment on scope, timelines, and delivery outcomes.
• Identify and bridge gaps between regions, architectures, vendors, and organizations, creating scalable patterns for cross-team collaboration.
• Manage escalations and drive resolution of complex delivery challenges impacting multiple teams or stakeholders.
• Serve as the primary point of contact for programs, communicating confidently with senior leadership and translating complex information into clear, actionable updates.
• Provide accurate and timely visibility into program status, risks, and decisions to a range of stakeholders.
• Facilitate constructive dialogue across teams and partners to resolve misalignment and enable predictable delivery.
• Oversee execution across multiple teams and domains, creating effective reporting mechanisms and continuously improving delivery processes.
• Support the scaling of engineering squads across regions by establishing repeatable delivery models and onboarding patterns for new teams.
• Build consensus, drive accountability, and deliver outcomes with limited guidance in a fast-evolving environment.

Skills

Independent execution

Program management

Agile / Scrum

Stakeholder management

Strong communication

Strategic thinking

Cross-team collaboration

Vendor coordination

Education

BS in engineering, computer science, project management or related discipline

Job description

Mastercard is seeking a Principal Technical Program Manager to lead complex, cross-functional programs within Business & Market Insights. You will ensure timely delivery of strategic initiatives, align execution with organizational objectives, and establish robust program practices for a growing engineering organization.

The role requires independent operation, strong vendor coordination, and excellent communication with senior leadership to drive measurable outcomes across regions and teams.