Senior Technical Program Lead

Mastercard; Dundrum; Hybrid; EUR 120,000 - 160,000; Full time

Job summary

Mastercard seeks a Principal Technical Program Manager to lead complex, cross-functional initiatives within the Business & Market Insights (BMI) organization. You will drive execution, manage vendors, and partner with engineering, product, and analytics teams to deliver secure, scalable solutions that inform strategic decisions.

The role requires independent operation in ambiguous environments, excellent communication with senior leaders, and the ability to establish governance and repeatable

Qualifications

• Demonstrated ability to operate independently and drive execution in ambiguous, early-stage environments.
• Proven experience managing complex technical programs across multiple teams, including coordination with external vendors or partners.
• Strong expertise in agile delivery models and scrum practices
• Track record of managing escalations, aligning stakeholders, and delivering large-scale initiatives.
• Excellent communication skills, with the ability to clearly articulate complex issues and decisions to both technical and non-technical audiences.
• Strong understanding of business strategy, technology landscape, and design trade-offs.
• Demonstrated experience building relationships, partnering with and influencing dependent teams while commanding the respect of the individuals you work with across the organization.
• Experience helping establish or improve ways of working, delivery processes, or program governance models is a plus.
• BS in engineering, computer science, project management or related discipline.

Responsibilities

• Operate with a high degree of independence to address ambiguous problem spaces, establish clarity, and drive timely execution.
• Help establish foundational program management practices, including delivery processes, governance, and operating rhythms for a newly forming engineering organization.
• Lead coordination and execution across internal teams and external vendors, ensuring alignment on scope, timelines, and delivery outcomes.
• Identify and bridge gaps between regions, architectures, vendors, and organizations, creating scalable patterns for cross-team collaboration.
• Manage escalations and drive resolution of complex delivery challenges impacting multiple teams or stakeholders.
• Serve as the primary point of contact for programs, communicating confidently with senior leadership and translating complex information into clear, actionable updates.
• Provide accurate and timely visibility into program status, risks, and decisions to a range of stakeholders.
• Facilitate constructive dialogue across teams and partners to resolve misalignment and enable predictable delivery.
• Oversee execution across multiple teams and domains, creating effective reporting mechanisms and continuously improving delivery processes.
• Support the scaling of engineering squads across regions by establishing repeatable delivery models and onboarding patterns for new teams.
• Build consensus, drive accountability, and deliver outcomes with limited guidance in a fast-evolving environment.

Skills

Independent work

Program management

Agile delivery

Stakeholder management

Executive communication

Cross-functional collaboration

Governance & processes

Education

BS in engineering/CS/PM

Job description

Mastercard seeks a Principal Technical Program Manager to lead complex, cross-functional initiatives within the Business & Market Insights (BMI) organization. You will drive execution, manage vendors, and partner with engineering, product, and analytics teams to deliver secure, scalable solutions that inform strategic decisions.

The role requires independent operation in ambiguous environments, excellent communication with senior leaders, and the ability to establish governance and repeatable