Strategic Site Services Account Manager

Simotechnology; Cork; On-site; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Pension contributions

Career growth opportunities

Exposure to digital technologies

Job summary

SimoTech, based in Ireland, is seeking a Site Services Account Manager to drive client partnerships and service excellence for site-based resources. You will act as the primary liaison between SimoTech and clients, building strong relationships and supporting issue resolution.

This role offers exposure to global projects, opportunities to influence service delivery, and collaboration with cross-functional teams. Willingness to travel within Ireland is required.

Qualifications

• Bachelor’s degree in Business, Science, Engineering.
• Minimum 5+ years in account management or life sciences sector experience.

Responsibilities

• Serve as the primary point of contact for assigned accounts, fostering long-term relationships.
• Understand client needs and business objectives to offer tailored solutions.
• Conduct regular client meetings and business reviews to proactively address client concerns.
• Develop proposals, negotiate contracts, pricing structures, and service agreements with clients.
• Identify opportunities to expand service offerings within existing accounts.
• Collaborate with Business Development, Engineering and Managed Services Business Units to deliver solutions.
• Represent SimoTech at industry events, conferences, and networking opportunities.
• Partner with the Talent Acquisition team to specify role requirements and sourcing strategies.
• Conduct technical interviews to assess the skills and expertise of potential candidates.
• Conduct performance reviews and rate/salary reviews for Site Services personnel.
• Act as a mentor to support employee career development.
• Track account performance and revenue.
• Represent SimoTech to the highest possible level, adhering to our core principles of Trust, Excellence and Respect.
• Maintain accurate records of client interactions and activity within the CRM system.

Skills

Account management

Client relationship building

Negotiation

Communication skills

Travel readiness

Education

Bachelor’s degree in Business, Science, Engineering

Job description

SimoTech, based in Ireland, is seeking a Site Services Account Manager to drive client partnerships and service excellence for site-based resources. You will act as the primary liaison between SimoTech and clients, building strong relationships and supporting issue resolution.

This role offers exposure to global projects, opportunities to influence service delivery, and collaboration with cross-functional teams. Willingness to travel within Ireland is required.