Store Supervisor: Lead Retail & Customer Service

MACE; Cork; On-site; EUR 32,000 - 42,000; Full time

Job summary

MACE St Lukes Cross in Cork City is seeking a Store Supervisor who is dedicated and customer-oriented to join our team. You will oversee daily store operations, ensure open/close procedures are followed, and maintain a welcoming shopping environment.

This role focuses on leading store staff, delivering exceptional service, monitoring stock levels, and keeping compliance with company policies. If you are motivated, team-focused, and passionate about retail, we want to hear from you.

Qualifications

• Experience in retail environments with leadership responsibilities.
• Strong customer-service mindset and communication skills.
• Ability to supervise staff, train others and monitor stock levels.

Responsibilities

• Oversee daily store operations and opening/closing procedures.
• Supervise and train store staff to ensure productivity and service.
• Monitor inventory levels and order products as needed.
• Ensure compliance with company policies and procedures.
• Handle customer inquiries and resolve issues professionally.
• Maintain a clean and organized store environment.

Skills

Leadership

Customer service

Team supervision

Inventory management

Job description

MACE St Lukes Cross in Cork City is seeking a Store Supervisor who is dedicated and customer-oriented to join our team. You will oversee daily store operations, ensure open/close procedures are followed, and maintain a welcoming shopping environment.

This role focuses on leading store staff, delivering exceptional service, monitoring stock levels, and keeping compliance with company policies. If you are motivated, team-focused, and passionate about retail, we want to hear from you.