Retail Duty Manager Co. Cork

Blue-Forge-Recruitment; Ballyerra; On-site; EUR 33,000 - 35,000; Full time

Benefits offered by this job

Staff Discount

Flexible Shifts - early mornings and L

Career Development Opportunities

Full-time contract

Job summary

Blue-Forge-Recruitment is seeking an experienced Retail Duty Manager for a Co. Cork store. Lead the shop floor, drive sales, and maintain top customer service and stock control. The role involves varied shifts, including mornings and evenings, with a competitive salary and a full-time contract.

You will mentor staff, manage P&L impacts, and ensure store standards are consistently high while developing the team and delivering a positive shopping experience.

Qualifications

• Strong leadership and people management skills.
• Attention to detail with high store standards.
• Retail business acumen including P&L management and cost control.
• Extensive grocery or fresh food experience in retail or supermarkets.

Responsibilities

• Oversee day-to-day shop floor operations and ensure efficient store running.
• Act as Duty Manager one to two times weekly.
• Manage supplier relationships, pricing strategies and stock control.
• Lead, supervise, and develop a team with focus on customer service.
• Handle customer queries and complaints professionally.

Skills

Leadership

People management

Customer service

P&L management

Stock control

Merchandising

Job description

Retail Duty Manager Co. Cork

My client is looking to strengthen their management team by bringing in an experienced and ambitious Floor Manager who can lead and motivate the shop floor team, ensuring high standards of customer service, merchandising, stock management and overall store operations. This is an excellent opportunity for a results-driven retailer who enjoys leading people, driving sales and making a real impact on the day-to-day running of the business. You will be working alongside a highly professional retailer with a strong business background who is approachable, supportive and hands‑on in their management style. The role offers a varied shift pattern, including opening, midday and closing shifts during the week and competitive salary.

Package and Benefits

• Competitive Salary: €33,000 - €35,000
• Full-time contract
• Staff Discount
• Flexible Shifts - early mornings and late evenings
• Career Development Opportunities

Requirements

• Strong leadership and people management skills, with the ability to mentor and develop a high-performing team.
• A keen eye for detail and the ability to maintain excellent store standards.
• Good retail business acumen, including experience in driving sales, managing P&L, and controlling costs.
• Extensive grocery or fresh food experience in retail, supermarkets, and convenience stores ideally.
• Strong organisational and prioritisation skills, with the ability to work under pressure and meet deadlines.
• Flexibility to work various shifts, including mornings and evenings.
• Oversee the day-to-day running of the shop floor, ensuring smooth and efficient operations.
• Deliver excellent customer service and ensure customer enquiries and complaints are handled professionally.
• Support staff training, development and performance management.

Key Responsibilities

• Oversee day-to-day shop floor operations, ensuring the store runs efficiently and maintains the highest standards, running promotional cycles smoothly, and addressing availability and stock storage.
• Act as a Duty Manager once to two times weekly, ensure the store closes and is prepared for the next trading day
• Manage supplier relationships, pricing strategies, and stock control to reduce waste and optimise efficiency.
• Lead, supervise, and develop a team, ensuring excellent customer service and a positive shopping experience.
• Handle customer queries and complaints professionally, implementing strategies to enhance customer satisfaction, increase footfall, and boost retention.
• Commercial awareness and an understanding of sales targets and retail KPIs.
• Flexibility to work shifts, weekends and busy trading periods as required.
• A proactive attitude, strong sense of responsibility and willingness to support the wider management team
• Experience in stock control, merchandising and shop-floor operations.