Store Manager: Lead Team, Merch & Customer Experience

Intersport Elverys; Tuam; On-site; EUR 42,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Learning & development

Service awards

Employee Assistance Programme

Sick pay top up

Referral programme

Life events acknowledgement

Job summary

Intersport Elverys in Ireland is seeking a Store Manager to oversee day-to-day operations, drive sales, and lead a store team to meet KPIs.

You will recruit, train, coach, manage stock, and ensure health and safety, security, and customer service standards across the store network.

This role offers exposure to merchandising, budgeting, and cross-store support with a focus on delivering an exceptional retail experience.

Qualifications

• 2/3 years retail management experience (dependent on store grade).
• Excellent interpersonal, communication, people management and leadership skills.
• Passionate about delivering an excellent customer experience and understanding its impact on sales.
• Experience in Visual Merchandising desirable.
• Strong product knowledge.
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Responsibilities

• Oversee day-to-day store operations, including sales, staff management, customer experience, security, health and safety, and stock control.
• Meet and exceed store targets and KPIs.
• Recruit, train, coach and manage team members in line with policies.
• Manage cash, wage costs, budgets and systems administration as required (TMS, BC, etc).
• Drive excellent Visual Merchandising to engage and educate the consumer.
• Ensure in-store services are well staffed and promoted (e.g., Safesize, Assisted Selling).
• Be security conscious and protect stock according to guidelines.
• Ensure Health & Safety compliance across the store.
• Identify customer needs and develop additional non-direct business.
• Support the successful implementation of projects and store standards.
• Act as key holder and main call-out for alarm activation.
• Provide cover for other stores as required.
• Duties may vary over time to support store operations.

Skills

Retail management

People management

Customer experience

Visual Merchandising

Product knowledge

IT skills (Excel, SAP)

Education

Bachelor's degree in Business/Retail Management

Tools

SAP

Excel

Job description

Intersport Elverys in Ireland is seeking a Store Manager to oversee day-to-day operations, drive sales, and lead a store team to meet KPIs.

You will recruit, train, coach, manage stock, and ensure health and safety, security, and customer service standards across the store network.

This role offers exposure to merchandising, budgeting, and cross-store support with a focus on delivering an exceptional retail experience.