Store Manager - Lead Retail Ops, People & Sales

Intersport Elverys; Galway; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Employee discount

Learning & development platform

Service awards

Employee assistance program

Sick pay / maternity top-up

Referral program

Life events acknowledgement

Job summary

Intersport Elverys seeks an experienced Store Manager to lead daily store operations, drive sales and manage a team across our Irish network. You will ensure excellent customer experiences, strong merchandising and adherence to health, safety and security guidelines.

With 2–3 years in retail management, you will recruit, train and coach staff, optimise cash and wage costs, and ensure targets are met. SAP/Excel proficiency and a passion for sport are a plus.

Qualifications

• 2/3 years retail management experience (dependent on store grade).
• Excellent interpersonal, communication, people management and leadership skills.
• Passionate about delivering an excellent customer experience and understanding its impact on sales.
• Experience in Visual Merchandising desirable.
• Strong product knowledge.
• Proficient IT knowledge including Excel, Email, SAP.
• 3rd Level Business/Retail Management Qualification beneficial but not essential.

Responsibilities

• Oversee day-to-day store operations, including sales, teams, customer experience, security, health and safety, stock and resources management.
• Meet and exceed store targets and KPIs.
• Recruit, train, coach and manage team members in line with company policies.
• Manage cash, wage costs, budgets and systems administration as required (TMS, BC, etc).
• Drive Visual Merchandising to engage and educate customers.
• Ensure in-store services (e.g. Safesize, Assisted Selling) are well staffed and promoted.
• Be security conscious and protect stock by following guidelines.
• Ensure Health & Safety policies are followed and staff trained.
• Identify customer needs and develop additional non-direct business.
• Ensure successful implementation of projects in line with company expectations.
• Deliver store standards in line with business expectations.
• Act as key holder and main call-out person during alarm activations.

Skills

Interpersonal skills

People management

Leadership

Customer experience

Merchandising

Product knowledge

IT literacy

Education

Retail management qualification (beneficial)

Tools

Excel

Email

SAP

Job description

Intersport Elverys seeks an experienced Store Manager to lead daily store operations, drive sales and manage a team across our Irish network. You will ensure excellent customer experiences, strong merchandising and adherence to health, safety and security guidelines.

With 2–3 years in retail management, you will recruit, train and coach staff, optimise cash and wage costs, and ensure targets are met. SAP/Excel proficiency and a passion for sport are a plus.