Soft Services Lead

Jones Lang LaSalle Incorporated; Dublin; Sur place; EUR 65 000 - 90 000; Plein temps

Résumé du poste

Jones Lang LaSalle (JLL) Ireland is seeking a Soft Services Lead for a major pharmaceutical manufacturing site in Ireland. The role is the single point of contact for soft services, overseeing cleaning and catering teams and ensuring pharmaceutical-grade service delivery.

Reporting to the Site Lead, you will drive KPI design, ensure regulatory compliance, manage budgets, and partner with client teams to support production requirements in a highly regulated environment. Fluent English is required.

Qualifications

• Customer-focused with passion for service delivery in regulated environments.
• Strong organizational and multitasking skills for fast-paced pharmaceutical manufacturing.
• Hands-on approach with attention to detail required for pharmaceutical facilities.
• Experience managing teams in pharmaceutical, healthcare, or highly regulated organizations.
• Data-driven with strong reporting and continuous improvement capabilities.
• Fluent in English.
• Understanding of pharmaceutical manufacturing cleanliness/contamination control requirements.

Responsabilités

• Implement and improve soft services across the site, including KPI design and monitoring.
• Deliver high-quality service meeting contract specs and pharma regulatory requirements.
• Ensure compliance with Ireland regulations, JLL policies, and pharma standards.
• Lead housekeeping processes and implement cleaning methods for controlled environments.
• Collaborate with client teams to support production and compliance.
• Manage budgets and optimize operational efficiency while maintaining quality.

Connaissances

Customer-focused

Organizational multitasking

Hands-on attention to detail

Team leadership experience

Data-driven reporting

Fluent in English

Regulated environments knowledge

Description du poste

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Soft Services Lead - Pharmaceutical Manufacturing Site

JLL Ireland

Job Description

Reporting to the Site Lead, join JLL as Soft Services Lead at a major pharmaceutical manufacturing facility in Ireland. As the single point of contact for soft services, you’ll manage a comprehensive cleaning and catering team while building excellent client relationships and ensuring pharmaceutical-grade service delivery.

Key Responsibilities

• Implement and improve soft services across the pharmaceutical site, including KPI design and monitoring
• Deliver consistent, high-quality service meeting contract specifications and pharmaceutical regulatory requirements
• Ensure compliance with Ireland statutory regulations, JLL policies, and pharmaceutical industry standards (health & safety, hygiene)
• Lead pharmaceutical-grade housekeeping processes and implement innovative cleaning methods for controlled environments
• Collaborate with client teams to support production requirements and regulatory compliance
• Manage budgets and optimize operational efficiency while maintaining quality standards

The Ideal Candidate

• Customer-focused with passion for service delivery in regulated environments
• Strong organizational and multitasking skills for fast-paced pharmaceutical manufacturing
• Hands-on approach with attention to detail required for pharmaceutical facilities
• Experience managing teams in pharmaceutical, healthcare, or highly regulated organizations
• Data-driven with strong reporting and continuous improvement capabilities
• Fluent in English
• Understanding of pharmaceutical manufacturing cleanliness/contamination control requirements

Join JLL Life Sciences Division and support critical pharmaceutical manufacturing operations while shaping the future of real estate.

Location:

On-site –Dublin, IRL

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’re pursuing.

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