Site Operations Director - Field Service & Transformation

Applied Materials, Inc.; Leixlip; On-site; EUR 120,000 - 165,000; Full time

Job summary

Applied Materials, Inc. in Leixlip, Ireland, seeks a Director to lead Site Operations & Service Transformation. You will supervise a large, customer-facing operations organisation and spearhead the transformation journey to scalable, service-led excellence.

You will build high-performing teams, coach leaders, and partner with regional and global leaders to execute strategic priorities, guided by data and performance metrics.

Qualifications

• Bachelor's degree or equivalent experience required.
• Typically 15+ years of leadership experience in customer-facing operational environments.
• Experience leading managers and leaders within complex operational settings.
• Experience in semiconductor, advanced manufacturing, or engineering services is advantageous.

Responsibilities

• Provide strategic and operational leadership to a large organisation delivering critical service and support operations.
• Lead a multi-layered team of managers and senior leaders to meet service commitments.
• Drive operational performance, customer satisfaction, and service excellence across the site.
• Build relationships with customers and partner with regional/global leaders on strategic priorities.
• Champion safety, quality, integrity, and disciplined execution across the site.

Skills

Leadership experience

Strategic thinking

Executive presence

Change management

Stakeholder management

Data-driven decisions

Education

Bachelor's degree or equivalent experience

Job description

Applied Materials, Inc. in Leixlip, Ireland, seeks a Director to lead Site Operations & Service Transformation. You will supervise a large, customer-facing operations organisation and spearhead the transformation journey to scalable, service-led excellence.

You will build high-performing teams, coach leaders, and partner with regional and global leaders to execute strategic priorities, guided by data and performance metrics.