Site Operations Director – Service Transformation

Applied Materials, Inc.; Leixlip; On-site; EUR 120,000 - 165,000; Full time

Benefits offered by this job

Bonus program

Stock award program

Comprehensive benefits package

Job summary

Applied Materials in Leixlip, Ireland, seeks a Director Site Operations & Service Transformation to lead a large, customer-facing operations organisation and advance a scalable, service-led model. The role shapes site strategy, drives transformation, and partners with regional and global leaders to deliver outcomes for a strategic customer environment.

The candidate will guide senior leaders, build high-performing teams, and ensure safety, quality, and operational discipline while delivering

Qualifications

• Bachelor's Degree or equivalent experience.
• Typically 15+ years of relevant leadership experience.
• Experience leading managers and leaders within customer-facing operational environments preferred.
• Experience within semiconductor, advanced manufacturing, engineering services, or similar complex operational environments is advantageous.

Responsibilities

• Lead a large, multi-layered organisation through a team of managers and senior leaders.
• Drive operational performance, customer satisfaction, and service excellence across the site.
• Build and maintain strong relationships with customers, serving as a trusted partner and ensuring successful delivery against evolving service commitments.
• Lead organisational transformation as the business continues its evolution toward a more service-centric operating model.
• Drive alignment, accountability, and collaboration across a highly experienced leadership team.
• Develop and coach leaders, strengthening organisational capability, leadership effectiveness, and overall performance.
• Identify and implement opportunities to improve operational efficiency, workforce effectiveness, and customer outcomes.
• Partner with regional and global leaders to execute strategic priorities and long-term business objectives.
• Use data, insights, and performance metrics to inform decision-making and drive continuous improvement.
• Champion the highest standards of safety, quality, integrity, and operational discipline.

Skills

People leadership

Operational leadership

Strategic thinking

Customer-facing

Education

Bachelor's Degree or equivalent experience

Job description

Applied Materials in Leixlip, Ireland, seeks a Director Site Operations & Service Transformation to lead a large, customer-facing operations organisation and advance a scalable, service-led model. The role shapes site strategy, drives transformation, and partners with regional and global leaders to deliver outcomes for a strategic customer environment.

The candidate will guide senior leaders, build high-performing teams, and ensure safety, quality, and operational discipline while delivering