Site Lead, Software Engineering — SRE & Incident Response

Riot Games; Dublin; Hybrid; EUR 120,000 - 180,000; Full time

Benefits offered by this job

Open PTO

Flexible schedules

Medical insurance

Dental Insurance

Life insurance

Parental leave

Retirement match

Charitable donation matching

Job summary

Riot Games Dublin Operations Center is seeking a Manager, Software Engineering to lead a high-velocity Site Reliability Engineering team delivering 24/7 live response. You’ll mentor engineers, grow the team’s technical depth, and own the quality of incident triage and automation work.

You will drive hands-on engineering, design reviews, and multi-team collaboration to ensure robust backend services and proactive incident mitigation across Riot’s games.

Qualifications

• Bachelor's or Master’s degree in Computer Science or related field.
• 2+ years as a Senior Software Engineer or higher.
• 2+ years in performance managing engineers including hiring, coaching, and career development.
• Demonstrated experience triaging software in large production systems you didn’t write.
• Experience as an Incident Commander, leading incidents with authority.
• Experience eliminating alert fatigue with proper alerting design.
• Experience leading and implementing SRE best practices and mentoring engineers.
• Experience designing, writing, prioritizing, and maintaining high-capacity, high-availability backend services.
• Experience with container-based ecosystems and schedulers (Marathon, Mesos, Kubernetes, GKE, ECS).
• Ability to work across multiple organizations and align technical standards.

Responsibilities

• Manage the Site's engineering staff for growth and performance.
• Ensure the Site’s engineers receive active mentorship to develop skills.
• Manage on-call coverage and participate as Incident Commander.
• Drive site performance metrics and capacity for projects and incidents.
• Act as technical lead with hands-on work, reviews, and defining alerting standards.
• Drive toward an AI-focused future for incident response and triage.
• Coordinate with TPM teams during critical incidents and launches.
• Handle Site HR tasks such as local hiring and retention.

Skills

Senior Engineer

People management

Incident Commander

SRE practices

Triage software

Alert design

Cross-team collaboration

Education

Bachelor's/Master's CS

Tools

Kubernetes

Marathon

Mesos

GKE

Amazon ECS

Job description

Riot Games Dublin Operations Center is seeking a Manager, Software Engineering to lead a high-velocity Site Reliability Engineering team delivering 24/7 live response. You’ll mentor engineers, grow the team’s technical depth, and own the quality of incident triage and automation work.

You will drive hands-on engineering, design reviews, and multi-team collaboration to ensure robust backend services and proactive incident mitigation across Riot’s games.