Senior SRE: Reliability, AI Ops & Cloud Platforms

RapidRatings; Dublin; Presencial; EUR 80.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Pension

25 days PTO

Descripción de la vacante

RapidRatings is seeking a hands-on Senior Site Reliability Engineer to keep our platform reliable, available, and cost-aware as it scales in Dublin, Ireland. You’ll own SLO/SLI frameworks, incident response, and self-healing automation, reporting to the Head of Platform & Cloud Engineering.

You will operate in a multi-region AWS/Kubernetes environment (EKS) with Terraform or OpenTofu, build observability with Datadog, Prometheus, Grafana, and OpenTelemetry, and drive toil reduction through

Formación

• Hands-on experience running production Kubernetes (EKS) and the native AWS stack at scale, with infrastructure as code (Terraform or OpenTofu).
• Practical experience with SLOs, SLIs, error budgets, capacity planning, and incident management.
• Expert with logging and monitoring tooling such as Datadog, Prometheus, Grafana, and OpenTelemetry, with a clear grasp of why monitoring and alerting matter.
• Strong Linux background and solid networking (TCP/IP, DNS, routing), running entirely in the cloud, with experience maintaining high-availability systems.
• Proficiency in Python, Go, or Bash for building tooling, custom telemetry, and automated remediation, with configuration kept in source control under a GitOps approach.
• Comfortable interpreting and remediating dependency, container, and DAST findings (for example ZAP), and working within SOC 2 and ISO 27001 controls.

Responsabilidades

• Implement and maintain SLO and SLI frameworks and error budgets across critical services, and use error-budget signals to guide reliability work and release risk.
• Build and run logging, metrics, tracing, and alerting across Datadog, Prometheus, Grafana, and OpenTelemetry, keeping platform health visible and alert noise low.
• Take a lead role in on-call and incident response, drive down mean-time-to-recovery, and run blameless post-incident reviews with root-cause analysis and follow-through on actions.
• Replace manual, repetitive operations with self-healing automation and tooling, so reliability scales without adding operational overhead.
• Operate high-availability, multi-region AWS infrastructure on Kubernetes (EKS) with Terraform or OpenTofu, keeping it resilient, performant, and cost-aware.
• Maintain and improve the self-service infrastructure patterns and guardrails that let product squads ship securely on top of the platform.
• Help operate and keep reliable the model-serving, routing, and governance layer that our AI agents and copilots run on.

Conocimientos

SRE fundamentals

On-call experience

Python

Go

Bash

Linux

Networking

GitOps

Herramientas

Datadog

Prometheus

Grafana

OpenTelemetry

Terraform

OpenTofu

Descripción del empleo

RapidRatings is seeking a hands-on Senior Site Reliability Engineer to keep our platform reliable, available, and cost-aware as it scales in Dublin, Ireland. You’ll own SLO/SLI frameworks, incident response, and self-healing automation, reporting to the Head of Platform & Cloud Engineering.

You will operate in a multi-region AWS/Kubernetes environment (EKS) with Terraform or OpenTofu, build observability with Datadog, Prometheus, Grafana, and OpenTelemetry, and drive toil reduction through