Shop Ads Account Manager - SMB Growth (EMEA)

TikTok; Ireland; On-site; EUR 60,000 - 90,000; Full time

Job summary

TikTok is hiring an Account Manager for TikTok Shop Ads in SMB EMEA based in Dublin. You will consult with clients and internal teams to guide product adoption, campaign strategy, and optimization to align marketing objectives with business outcomes.

You will lead merchant activation, onboarding, project planning, troubleshooting, and ongoing campaign management to maximize ROI and client satisfaction, while staying ahead of market trends and product developments.

Qualifications

• Experience in advertising sales, business development, digital marketing, or eCommerce account management.
• Proven ability to build strong relationships with clients.
• Strong cross-functional collaboration and multi-project management.
• Excellent analytical, communication, and organizational skills.

Responsibilities

• Consultative Partnership:Serve as a TikTok Shop Ads subject matter expert for clients and internal teams, providing strategic guidance on product adoption, campaign strategy, and optimization to align marketing objectives with business outcomes.
• Merchant Activation & Incubation:Lead end-to-end engagement activities for TikTok Shop merchants, including prospecting, onboarding, project planning, troubleshooting, and supporting activation and incubation programs to ensure a strong start and sustainable growth.
• Campaign Management & Optimization:Oversee campaign setup, performance monitoring, and ongoing optimization; deliver actionable insights and recommendations to maximize ROI and client satisfaction.
• Revenue Growth:Drive and facilitate the adoption of Shop Ads as a primary solution for merchants scaling on TikTok Shop. Support the creation of integrated media plans and help steer account growth in both pre-sale and post-sale processes.
• Market & Product Expertise:Stay up-to-date on TikTok Shop product developments, market trends, vertical dynamics, and competitor activities to provide clients and teams with a holistic view of success strategies.
• Stakeholder Management:Build strong relationships with cross-functional teams, understanding their roles and collaborating to drive client success and revenue impact.

Skills

Advertising sales

Business development

Digital marketing

Ecommerce account management

Client services

Job description

TikTok is hiring an Account Manager for TikTok Shop Ads in SMB EMEA based in Dublin. You will consult with clients and internal teams to guide product adoption, campaign strategy, and optimization to align marketing objectives with business outcomes.

You will lead merchant activation, onboarding, project planning, troubleshooting, and ongoing campaign management to maximize ROI and client satisfaction, while staying ahead of market trends and product developments.