ServiceNow Developer

Nicoll Curtin; Dublin; On-site; EUR 65,000 - 110,000; Full time

Job summary

Nicoll Curtin is seeking an experienced ServiceNow Developer to join a technology organisation supporting enterprise customers with complex IT and digital solutions. You will design, develop, configure, and improve ServiceNow across CSM, ITSM, and SPM, collaborating with stakeholders to translate business requirements into scalable technical solutions.

The role requires CSA certification, strong knowledge of CMDB, REST and IntegrationsHub, and the ability to work in an Agile environment.

Qualifications

• Experience with ServiceNow development across CSM, ITSM, and SPM.
• Proficient in ServiceNow integrations using REST/IntegrationHub.
• Knowledge of CMDB and data integrity.
• CSA certification is required; CAD/CIS certifications are advantageous.

Responsibilities

• Develop and configure ServiceNow across CSM, ITSM, SPM, CMDB, Knowledge, and IT Asset Management.
• Build and maintain scripts, workflows, Service Catalog items, SLAs, and UI components.
• Develop integrations using REST, IntegrationHub, MID Server, and APIs.
• Troubleshoot issues, perform root-cause analysis, and improve platform performance.
• Support upgrades, patching, cloning, and platform administration.
• Ensure development follows ServiceNow, ITIL, governance, and coding best practices.
• Work within an Agile environment and collaborate with technical and business stakeholders.

Skills

ServiceNow development

CSM ITSM SPM knowledge

REST integrations

Service Portal UI Builder

CMDB data integrity

Analytical skills

Communication skills

Problem solving

Tools

REST APIs

IntegrationHub

MID Server

APIs

Job description

We are seeking an experienced ServiceNow Developer to join a growing technology organisation supporting enterprise customers with complex IT and digital solutions.

You’ll be responsible for designing, developing, configuring, and improving ServiceNow solutions across CSM, ITSM, and SPM, working closely with stakeholders to turn business requirements into scalable technical solutions.

Key Responsibilities

• Develop and configure ServiceNow across CSM, ITSM, SPM, CMDB, Knowledge, and IT Asset Management.
• Build and maintain scripts, workflows, Service Catalog items, SLAs, and UI components.
• Develop integrations using REST, IntegrationHub, MID Server, and APIs.
• Troubleshoot issues, perform root-cause analysis, and improve platform performance.
• Support upgrades, patching, cloning, and platform administration.
• Ensure development follows ServiceNow, ITIL, governance, and coding best practices.
• Work within an Agile environment and collaborate with technical and business stakeholders.

Requirements

• Strong ServiceNow development experience.
• Strong knowledge of CSM, ITSM, and SPM.
• Experience with REST/IntegrationHub integrations.
• Experience with Service Portal or UI Builder.
• Good understanding of CMDB and data integrity.
• Strong analytical, communication, and problem‑solving skills.
• ServiceNow CSA certification required; CAD/CIS certifications are advantageous.

We’re looking for someone who takes pride in producing clean, maintainable solutions, can work independently, and is comfortable operating in a fast‑paced Agile environment.