Service Technician

Culligan Water Ireland; Limerick; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Company van

Pension scheme

Holiday entitlement 23 days + BHs

Sick pay after qualifying period

Discounts via Perks at Work

Employee assistance programme

Job summary

Culligan Water Ireland is seeking a Service Technician for a field-based role covering Limerick and Clare. You will sanitize, maintain and service water coolers and filtration systems at customer locations, ensuring high hygiene and safety standards.

The role requires a full driving licence and strong customer service skills, with a focus on independent work and meeting service KPIs. Salary is €32,000 per annum plus a €4,000 annual tax-free meal allowance.

Qualifications

• Full and valid driving licence with a maximum of 6 points.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy schedule.
• Strong attention to detail and hygiene standards.

Responsibilities

• Carrying out scheduled sanitization and disinfection of water coolers and drinking water systems.
• Performing preventative maintenance to ensure equipment remains safe and fully operational.
• Installing, servicing and repairing water coolers and filtration systems.
• Replacing filters and other consumable components in line with service schedules.
• Diagnosing faults and implementing effective solutions.
• Completing digital service and sanitization records using company systems.
• Managing van stock and maintaining tools and materials required for daily activities.
• Delivering exceptional customer service and acting as a professional ambassador for Culligan.
• Working in line with all health, safety and hygiene procedures.

Job description

Job title: Service Technician

Contract Type: Full Time Permanent, subject to 6 months' probation

Location: Field Based, Limerick and Clare

Salary: €32,000 per annum, paid monthly + annual tax free meal allowance of €4,000

At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems.

In this field-based role, you'll be responsible for the sanitization, maintenance and servicing of water coolers and drinking water systems at customer locations. You'll help ensure our equipment meets the highest hygiene and performance standards while delivering an exceptional customer experience.

This is an excellent opportunity for someone who enjoys working independently, takes pride in high-quality workmanship and wants to build a career with a global leader in sustainable water solutions.

What You'll Be Doing:

• Carrying out scheduled sanitization and disinfection of water coolers and drinking water systems.
• Performing preventative maintenance to ensure equipment remains safe, hygienic and fully operational.
• Installing, servicing and repairing water coolers and filtration systems.
• Replacing filters and other consumable components in line with service schedules.
• Diagnosing faults and implementing effective solutions.
• Completing digital service and sanitization records using company systems.
• Managing van stock and maintaining the tools and materials required for daily activities.
• Delivering exceptional customer service and acting as a professional ambassador for Culligan.
• Working in line with all health, safety and hygiene procedures.

• Full and valid driving license with a maximum of 6 points (no disqualifying offences).
• Experience in a field service, maintenance, technical, hygiene or sanitization role is desirable, but training will be giving on full range of products.
• A strong focus on cleanliness, quality and attention to detail.
• Experience diagnosing and resolving technical or mechanical issues.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy schedule.
• Experience working in a target-driven environment and consistently achieving performance standards and service KPIs.
• Sound geographical knowledge of the local area and surrounding regions.
• Strong interpersonal skills and a customer-first mindset.

• Monday - Friday Days working pattern
• Uniform & Tablet
• Company van
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression