Field Service Engineer

Culligan Water Ireland; Kilkenny; On-site; EUR 36,000 - 49,000; Full time

Benefits offered by this job

Shopping discounts with Perks at Work

23 days' holiday + Bank Holidays - +

Company Pension scheme

Volunteering Day

24 hours access to Employee Assistance

Career progression

Job summary

Culligan Home is recruiting a Field Service Engineer to service and repair water treatment systems across multiple locations in Ireland. The role is field-based, with a 6-month probation and a full-time permanent contract.

You will diagnose issues, ensure safety compliance, and deliver high-quality customer service while maintaining detailed records and coordinating with installation teams. A valid driver’s license is required and training is provided.

Qualifications

• Some experience as an Engineer/Plumber, preferably in water treatment.
• Technical knowledge of water treatment systems (filtration, softening, purification); full training will be given.

Responsibilities

• Service, maintain, and repair water treatment systems, including filtration, softening, and purification systems.
• Diagnose and resolve basic equipment faults and performance issues.
• Provide technical support and guidance to customers regarding operation and maintenance.
• Ensure compliance with safety regulations and company policies.
• Maintain accurate records of work performed and materials used.
• Collaborate with internal teams to coordinate installations, repairs, and maintenance.

Skills

Problem-solving

Troubleshooting

Communication skills

Driver's license

Education

Engineering/Plumbing background

Tools

Water treatment knowledge

Filtration systems

Training provided

Job description

Job title: Field Service Engineer

Contract Type: Full Time Permanent - subject to 6 month probation

Location: Field Based - Multiple Locations, South East, Sligo, Tipperary, Wicklow

Salary: €42,432 per annum, paid monthly + annual tax free meal allowance and uncapped performance incentives. On-Target Earnings (OTE) of €50,000

At Culligan Home, we specialize in providing high-quality water treatment solutions to residential customers across Ireland. Our offering includes filtration systems, reverse osmosis units, and water softeners, helping households enjoy cleaner, safer, and better-tasting water.

As an Field Service Engineer, you will play a vital role in our commitment to excellence by maintaining, and repairing water treatment systems. You will utilize your technical expertise to troubleshoot issues and provide effective solutions, ensuring optimal functioning of our systems and maximum customer satisfaction.

Responsibilities

• Service, maintain, and repair water treatment systems, including filtration, softening, and purification systems.
• Diagnose and resolve basic equipment faults and performance issues.
• Provide technical support and guidance to customers regarding the operation and maintenance of water treatment systems.
• Ensure compliance with all safety regulations and company policies.
• Maintain accurate records of work performed and materials used.
• Collaborate with internal teams to coordinate and schedule installations, repairs, and maintenance.

• Some experience as an Engineer/Plumber, preferably in the field of water treatment.
• Technical knowledge of water treatment systems, including filtration, softening, and purification is preferable however, full training will be given.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and efficiently.
• Strong attention to detail and commitment to delivering high-quality work.
• Excellent communication and interpersonal skills.
• Valid driver's license.

• Monday - Friday Days working pattern
• Uncapped target incentive
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression