Service Technician

Culligan Ireland; Dublin; On-site; EUR 29,000 - 35,000; Full time

Benefits offered by this job

Company van

23 days holiday + Bank Holidays

Company Pension scheme

Company Sick Pay

Perks at Work discounts

Employee assistance

Job summary

Culligan Ireland is seeking a Service Technician to join our field team nationwide. You will be responsible for sanitization, installation, servicing and maintenance of water coolers and filtration systems at customer sites, ensuring compliance with hygiene and safety standards.

The role offers a Monday to Friday schedule, a company van, 23 days holiday plus bank holidays, a pension, sick pay and opportunities for career progression, with training provided to cover our full product range.

Qualifications

• Valid driving licence with up to 6 points (no disqualifications).
• Experience in field service, maintenance, hygiene or sanitization desirable; training provided.
• Strong focus on cleanliness, quality and attention to detail.
• Experience diagnosing and resolving technical or mechanical issues.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy schedule.
• Experience in a target-driven environment and meeting KPIs.
• Sound knowledge of local area geography.
• Strong interpersonal, customer-first mindset.

Responsibilities

• Carrying out scheduled sanitization and disinfection of water coolers and drinking water systems.
• Performing preventative maintenance to keep equipment safe, hygienic and operational.
• Installing, servicing and repairing water coolers and filtration systems.
• Replacing filters and consumables per service schedules.
• Diagnosing faults and implementing effective solutions.
• Completing digital service and sanitization records.
• Managing van stock and maintaining tools and materials.
• Delivering exceptional customer service as Culligan ambassador.
• Adhering to health, safety and hygiene procedures.

Skills

Driving license

Field service experience

Attention to detail

Diagnostic skills

Customer service

Independent worker

Target-driven

Geographical knowledge

Interpersonal skills

Job description

Job title: Service Technician

Contract Type: Full Time Permanent, subject to 6 months' probation

Location: Nationwide, Depot location is Ballymount Co. Dublin

Salary: €32,000 per annum, paid monthly + annual tax free meal allowance of €4,000

At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems.

In this field-based role, you'll be responsible for the sanitization, maintenance and servicing of water coolers and drinking water systems at customer locations. You'll help ensure our equipment meets the highest hygiene and performance standards while delivering an exceptional customer experience.

This is an excellent opportunity for someone who enjoys working independently, takes pride in high-quality workmanship and wants to build a career with a global leader in sustainable water solutions.

What You'll Be Doing:

• Carrying out scheduled sanitization and disinfection of water coolers and drinking water systems
• Performing preventative maintenance to ensure equipment remains safe, hygienic and fully operational
• Installing, servicing and repairing water coolers and filtration systems
• Replacing filters and other consumable components in line with service schedules
• Diagnosing faults and implementing effective solutions
• Completing digital service and sanitization records using company systems
• Managing van stock and maintaining the tools and materials required for daily activities
• Delivering exceptional customer service and acting as a professional ambassador for Culligan
• Working in line with all health, safety and hygiene procedures

Requirements:

• Full and valid driving license with a maximum of 6 points (no disqualifying offences)
• Experience in a field service, maintenance, technical, hygiene or sanitization role is desirable, but training will be giving on full range of products
• A strong focus on cleanliness, quality and attention to detail
• Experience diagnosing and resolving technical or mechanical issues
• Excellent customer service and communication skills
• Ability to work independently and manage a busy schedule
• Experience working in a target-driven environment and consistently achieving performance standards and service KPIs
• Sound geographical knowledge of the local area and surrounding regions
• Strong interpersonal skills and a customer-first mindset

Benefits:

• Monday - Friday Days working pattern
• Uniform & Tablet
• Company van
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work
• 24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression