Service Technician

Culligan Water (Ireland) Ltd; Cork; On-site; EUR 28,800 - 35,200; Full time

Benefits offered by this job

Uniform & Tablet

Company van

Company Pension scheme

Sick Pay

Perks at Work (discounts)

Volunteering Day

Career progression

Employee assistance programme

Job summary

Culligan Water (Ireland) Ltd is seeking a Service Technician for a field-based role in Cork. You will be delivering, installing, servicing, and maintaining water coolers and filtration systems, ensuring hygiene and high-quality workmanship.

The position requires independent work, a focus on safety, and a commitment to exceptional customer service with regular SOP-compliant reporting. A full driving license and willingness to travel within the region are essential.

Qualifications

• Full and valid driving license with a maximum of 6 points.
• Experience in a field service, maintenance, hygiene or sanitization role is desirable, but training will be given on full range of products.
• A strong focus on cleanliness, quality and attention to detail.
• Experience diagnosing and resolving technical or mechanical issues.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy schedule.
• Experience working in a target-driven environment and consistently achieving performance standards and service KPIs.
• Sound geographical knowledge of the local area and surrounding regions.
• Strong interpersonal skills and a customer-first mindset.

Responsibilities

• Carrying out scheduled sanitization and disinfection of water coolers and drinking water systems.
• Performing preventative maintenance to ensure equipment remains safe, hygienic and fully operational.
• Installing, servicing and repairing water coolers and filtration systems.
• Replacing filters and other consumable components in line with service schedules.
• Diagnosing faults and implementing effective solutions.
• Completing digital service and sanitization records using company systems.
• Managing van stock and maintaining the tools and materials required for daily activities.
• Delivering exceptional customer service and acting as a professional ambassador for Culligan.
• Working in line with all health, safety and hygiene procedures.

Skills

Customer service

Communication

Independent work

Time management

Problem solving

Attention to detail

Driving license

Job description

Job title: Service Technician

Contract Type: Full Time Permanent, subject to 6 months' probation

Location: Field Based, Cork

Salary: €32,000 per annum, paid monthly + annual tax free meal allowance of €4,000

At Culligan, we believe that cleaner, healthier water contributes to improving lives globally. Our Water Cooler Field Technicians play a key role in ensuring customers receive exceptional service through the delivery, installation, servicing, and maintenance of our water coolers and filtration systems.

In this field-based role, you'll be responsible for the sanitization, maintenance and servicing of water coolers and drinking water systems at customer locations. You'll help ensure our equipment meets the highest hygiene and performance standards while delivering an exceptional customer experience.

This is an excellent opportunity for someone who enjoys working independently, takes pride in high-quality workmanship and wants to build a career with a global leader in sustainable water solutions.

What You'll Be Doing:

• Carrying out scheduled sanitization and disinfection of water coolers and drinking water systems.
• Performing preventative maintenance to ensure equipment remains safe, hygienic and fully operational.
• Installing, servicing and repairing water coolers and filtration systems.
• Replacing filters and other consumable components in line with service schedules.
• Diagnosing faults and implementing effective solutions.
• Completing digital service and sanitization records using company systems.
• Managing van stock and maintaining the tools and materials required for daily activities.
• Delivering exceptional customer service and acting as a professional ambassador for Culligan.
• Working in line with all health, safety and hygiene procedures.

Qualifications

• Full and valid driving license with a maximum of 6 points (no disqualifying offences).
• Experience in a field service, maintenance, technical, hygiene or sanitization role is desirable, but training will be giving on full range of products.
• A strong focus on cleanliness, quality and attention to detail.
• Experience diagnosing and resolving technical or mechanical issues.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy schedule.
• Experience working in a target-driven environment and consistently achieving performance standards and service KPIs.
• Sound geographical knowledge of the local area and surrounding regions.
• Strong interpersonal skills and a customer-first mindset.

Benefits

• Monday - Friday Days working pattern
• Uniform & Tablet
• Company van
• 23 days' holiday + Bank Holidays - increasing with long service
• Company Pension scheme
• Company Sick Pay (after qualifying period)
• Shopping discounts with Perks at Work24 hours access to Employee Assistance Programme
• Volunteering Day
• Employee support network and mental health assistance
• Opportunity for career progression