Service Support Technician

Matrix Recruitment Group; Leinster; On-site; EUR 35,000 - 50,000; Full time

Job summary

Matrix Recruitment Group is assisting a services management company to hire a Service Support Technician. This field-based role covers Offaly, Westmeath, Louth and Meath, with full Irish driving license required.

You will carry out site visits, perform routine servicing and preventative maintenance, diagnose and repair faults, and ensure parts and tools are stocked for efficient field service. 45-hour week, full-time.

Qualifications

• Previous experience in a field-service, maintenance, engineering or technical support role.
• Experience with electrical or mechanical equipment advantageous.
• Ability to work independently and manage a daily schedule of site visits.
• Good customer service and communication skills.
• Flexibility to travel regularly across Offaly, Westmeath, Louth and Meath.
• Irish driving license required.

Responsibilities

• Carry out site visits across Offaly, Westmeath, Louth and Meath.
• Carry out routine servicing and preventative maintenance on equipment.
• Diagnose and troubleshoot mechanical, electrical and operational faults.
• Repair equipment and replace parts where required.
• Maintain appropriate stock of tools, parts and consumables.
• Respond to service and maintenance requirements.

Skills

Field service experience

Customer service

Time management

Communication skills

Problem solving

Job description

Service Support Technician

Location: Field-based – Offaly, Westmeath, Louth & Meath

Transport: Van provided. Full Irish Driving License required.

Role Type: Full-time 45 hours per week

Reporting To: Senior Engineer

What you need to know

My client, a services management companyis looking to hire a Service Support Technician to join their expanding team.

Key duties & responsibilities:

• Carry out site visits across Offaly, Westmeath, Louth and Meath.
• Carry out routine servicing and preventative maintenance on equipment.
• Diagnose and troubleshoot mechanical, electrical and operational faults.
• Repair equipment and replace parts where required.
• Maintain appropriate stock of tools, parts and consumables.
• Respond to service and maintenance requirements

What are we looking for?

• Previous experience in a field-service, maintenance, engineering, mechanical or technical support role ideally.
• Experience working with electrical or mechanical equipment would be advantageous.
• Ability to work independently and manage a daily schedule of site visits.
• Good customer service and communication skills.
• Flexibility to travel regularly throughout Offaly, Westmeath, Louth and Meath.
• Full training provided.
• Irish driving license