Field Service Engineer

Force; Dublin; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Company car

Pension

Holiday loyalty scheme

Income protection scheme

Christmas bonus

Job summary

Force is seeking a Field Service Technician/Engineer for the Dublin area to install, service, and repair industrial printing and labeling equipment at customer sites.

You will perform preventive maintenance, provide technical support, and collaborate with Project Engineers on larger installations, with thorough service reporting.

Applicants should hold a mechanical or electronic engineering qualification, have at least 1 year in a similar role, and hold a valid full EEA driving license.

Qualifications

• Education in Mechanical or Electronic Engineering as a baseline.
• Fluent English, written and spoken, strong interpersonal skills.
• Willingness to travel to customer sites across Ireland.

Responsibilities

• Install, maintain and repair industrial printing and labeling equipment on site.
• Perform preventive maintenance and follow schedules to extend equipment life.
• Provide telephone and on-site technical support and diagnostics.
• Assist project engineers on larger installations and document activities.
• Keep accurate service records and generate detailed reports.

Skills

Autonomy

Communication

Problem-solving

Education

Engineering degree/diploma in Mechanical or Electronic

Job description

Field Service Technician/Engineer

My client, a large manufacturer of bespoke automation solutions is looking to recruit a Field Service Technician/Engineer for the Dublin area.

Principal Duties & Responsibilities:

1. Installation, Maintenance, and Repair: Conduct on-site installation, servicing, and repair of industrial printing and labelling equipment, ensuring optimal functionality and customer satisfaction.

2. Preventive Maintenance: Execute Preventive Maintenance services on equipment at customer sites, adhering to maintenance schedules and protocols to enhance equipment lifespan and performance.

3. Technical Support: Provide comprehensive telephone support to customers, addressing queries, troubleshooting issues, and offering timely solutions to technical problems.

4. Project Assistance: Collaborate with Project Engineers on larger installations, offering technical expertise and support as needed to ensure successful project outcomes.

5. Documentation and Reporting: Maintain accurate records of service activities, including installation, maintenance, and repair tasks. Prepare detailed reports on equipment status and service interventions.

Requirements:

1. Educational Background: Possess a Certificate, Diploma, or Degree in Mechanical or Electronic Engineering, demonstrating a strong technical foundation relevant to the role.

2. Experience: Have a minimum of 1 year of experience in a similar role and/or in a similar industry, showcasing proficiency in equipment installation, maintenance, and repair procedures.

3. Autonomy and Initiative: Exhibit the ability to work independently with minimal supervision, displaying initiative, resourcefulness, and problem-solving skills in resolving technical issues and fulfilling job responsibilities.

4. Communication & Language Skills: It is essential you’re fluent in English (written & spoken) and demonstrate excellent interpersonal and communication skills, with team members and customers to convey technical information, provide assistance, and build positive relationships.

5. Driving License: Have a valid full EEA driving license, enabling travel to customer sites and facilitating equipment service activities.

Benefits:

1. Company Car, Phone and Laptop: Company car will be provided, and it can be used outside of work for personal use along with a company phone and laptop.

2. Pension: Enrolment in the company's pension scheme, providing long-term financial security and retirement benefits.

3. Holiday Loyalty Scheme: Participation in a holiday loyalty program, offering extra days off based on tenure.

4. Income Protection Scheme: Coverage under an income protection scheme, ensuring financial stability in the event of illness or disability preventing work.

5. Christmas Bonus: Eligibility for a Christmas bonus, reflecting the company's appreciation for employees' dedication and contributions.