Service Station Shift Lead — Customer & Ops

Corrib Oil; Kilkenny; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive rates

Fuel and Store Discounts

Comprehensive on the job training

Career Progression & Further Education

Company Pension Scheme

Bike to Work Scheme

EAP wellbeing support

Job summary

Corrib Oil in Kilkenny is seeking a Shift Manager to oversee all store and team activities during shifts at our service station. You will supervise daily operations, ensure security and procedures are followed, and drive excellent customer service while managing stock and supplier interactions.

The successful candidate will lead, train, and develop staff, promote loyalty programmes, and ensure a safe, clean, and compliant store environment at all times.

Qualifications

• Experience in a busy retail/service environment.
• Ability to supervise and develop a team.
• Strong focus on customer care and problem solving.
• Familiarity with stock control and cash handling.

Responsibilities

• Oversee all duties performed by the team during shift.
• Supervise store operations and delegate tasks as needed.
• Ensure opening/closing procedures are carried out efficiently and securely.
• Enforce company policies and procedures within the store.
• Assist in induction, training, and development of staff.
• Ensure checkouts operate efficiently and accurately.
• Promote the Customer Loyalty programme wherever possible.
• Manage stock deliveries and invoices, and query discrepancies with suppliers.
• Handle customer queries and complaints with high standards of service.
• Maintain hygiene and presentation of the store in line with procedures.
• Comply with Health & Safety requirements and report breaches promptly.
• Cover the store in the absence of the Store Manager.
• Perform other duties as directed by management.

Skills

Team leadership

Customer service

Staff training

Stock management

Health & safety

Job description

Corrib Oil in Kilkenny is seeking a Shift Manager to oversee all store and team activities during shifts at our service station. You will supervise daily operations, ensure security and procedures are followed, and drive excellent customer service while managing stock and supplier interactions.

The successful candidate will lead, train, and develop staff, promote loyalty programmes, and ensure a safe, clean, and compliant store environment at all times.