Service Manager

Apex-Global-Resources; Sligo; On-site; EUR 40,000 - 60,000; Full time

Job summary

Apex-Global-Resources is seeking a Service Manager in Sligo to lead a bespoke workshop and deliver excellent service to customers. The role involves managing the day-to-day operations, supporting technicians, and ensuring high customer satisfaction.

The ideal candidate should have previous experience in service management and knowledge of motor trade operations. A full driving license is required, along with strong leadership skills and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Previous Service Manager experience is a plus.
• Knowledge of motor trade and aftersales operations.
• Able to manage multiple priorities in a busy setting.

Responsibilities

• Manage the day-to-day running of the workshop.
• Lead and support technicians to maintain high standards.
• Ensure strong customer service and meet performance targets.

Skills

Strong leadership and communication skills

Customer-focused with a high standard of service

Positive, proactive attitude

Strong organisation and problem-solving skills

Job description

SSO Personnellooking for aService Managerto lead a bespoke workshop inSligo and deliver excellent service to our customers. This is a hands-on role suited to someone who’s motivated, adaptable, and confident managing a team in a fast-paced environment.

Responsibilities

• Manage the day-to-day running of the workshop
• Lead and support technicians to maintain high standards
• Ensure strong customer service and meet performance targets
• Monitor performance and drive improvements
• Handle customer queries and ensure health & safety compliance

Requirements

• Previous Service Manager experience is a plus
• Strong leadership and communication skills
• Knowledge of motor trade and aftersales operations
• Customer-focused with a high standard of service
• Able to manage multiple priorities in a busy setting
• Full driving licence

Key strengths:

• Positive, proactive attitude
• Strong organisation and problem-solving skills
• Works well under pressure
• Team player with the ability to work independently
• Detail-oriented with a drive to succeed