Service Manager

Positive Futures; Kinnegad; On-site; EUR 55,000 - 75,000; Full time

Job summary

Positive Futures in Kinnegad and Trim is seeking a Service Manager to lead a high-quality, person-centred service and champion our People First values. You will inspire teams, drive excellence, and create opportunities for people to live full, meaningful lives within their communities.

This role requires leading a motivated staff team, ensuring safe staffing levels, budget adherence, and a culture of inclusion, innovation, expertise, opportunities and tenacity.

Responsibilities

• Lead and develop a motivated, values-driven team, ensuring Positive Futures' vision and values are reflected in everyday practice.
• Ensure services are safely staffed, effectively managed and delivered within budget.
• Promote a culture of Inclusion, Innovation, Expertise, Opportunities and Tenacity across the service.
• Ensure compliance with HIQA, HSE, Health & Safety requirements and all relevant legislation, regulations and organisational policies.
• Monitor service quality, lead continuous improvement initiatives and oversee Quality Improvement Plans.
• Manage risk effectively, maintaining robust systems and service risk registers.
• Work collaboratively with the HSE, multidisciplinary teams, families and stakeholders to support service development and growth.
• Oversee person-centred assessments, support plans and portfolios that enable people to live as independently as possible.
• Support the development of efficient service systems, resources and operational processes.

Job description

Job Description

Additional Information:

Interviews for this role are scheduled to take place on Tuesday 1st December

Candidates selected for interview will be invited to attend on this date.

This role provides support across two of our services, Cluain Farm in Kinnegad and Misneach in Trim, giving you the opportunity to work alongside a range of individuals and be part of two supportive, values-driven teams.

Be the Leader Who Helps Create Positive Futures

At Positive Futures, we are positive about people. Every day, we support people with learning disabilities, autism and acquired brain injury to live full, meaningful lives of their choosing. Our people are at the heart of everything we do, and we're looking for an exceptional Service Manager who shares our vision and values. This is more than a management role. It's an opportunity to lead with purpose, inspire others, and create opportunities that enable people to thrive.

As a Service Manager, you will lead and develop a high-quality, person-centred service that supports people to achieve their goals, realise their aspirations and live valued lives within their communities. You'll provide strong leadership to your team, champion best practice, and ensure everyone receives the exceptional support they deserve.

You'll embody our POSITIVE values every day:

• People First by placing the people we support at the centre of every decision
• Opportunities by helping individuals achieve their ambitions and reach their potential
• Innovation by embracing creative approaches and continuous improvement
• Inclusion by building strong, supportive and respectful relationships
• Tenacious by overcoming challenges and making the impossible possible
• Expertise by striving for excellence in everything you do

About The Role

As a Service Manager, you will lead a high-quality, person-centred service where People First is more than a value, it's at the heart of everything we do. You will inspire your team, drive excellence, and create opportunities for people to live full and meaningful lives.

Key Responsibilities

• Lead and develop a motivated, values-driven team, ensuring Positive Futures' vision and values are reflected in everyday practice.
• Ensure services are safely staffed, effectively managed and delivered within budget.
• Promote a culture of Inclusion, Innovation, Expertise, Opportunities and Tenacity across the service.
• Ensure compliance with HIQA, HSE, Health & Safety requirements and all relevant legislation, regulations and organisational policies.
• Monitor service quality, lead continuous improvement initiatives and oversee Quality Improvement Plans.
• Manage risk effectively, maintaining robust systems and service risk registers.
• Work collaboratively with the HSE, multidisciplinary teams, families and stakeholders to support service development and growth.
• Oversee person-centred assessments, support plans and portfolios that enable people to live as independently as possible.
• Support the development of efficient service systems, resources and operational processes.

What Success Looks Like

You’ll create an environment where people are supported to achieve their goals, staff feel valued and empowered, quality standards are consistently exceeded, and Positive Futures continues to make a meaningful difference in people’s lives every day.

We are an equal opportunity employer and welcome applications from all sections of the community regardless of religious belief; political opinion; sex; sexual orientation; marital or civil partnership status; racial group; age; disability