Service Engineer

Kinetica; Leinster; On-site; EUR 40,000 - 55,000; Full time

Job summary

Kinetica is seeking a Field Service Engineer for Ireland to service complex electromechanical equipment across healthcare environments. You will work across Ireland, the UK and occasionally mainland Europe, carrying out preventative maintenance, servicing and repairs while adhering to quality and safety standards.

The role requires strong diagnostic skills, a valid driving licence, and the ability to work independently or with a team, delivering timely service reports and documentation.

Qualifications

• Experience servicing electro-mechanical systems and equipment.
• Proven track record in servicing, maintaining, repairing and troubleshooting.
• Full driving licence and valid passport required.

Responsibilities

• Carry out planned preventive maintenance, servicing, repairs, and breakdown calls.
• Coordinate with Business Operations to schedule work.
• Prioritise and respond to breakdowns within 48 hours where possible.
• Complete scheduled contract servicing with Service Scheduler.
• Follow service/method statements and install per standards.
• Diagnose faults, identify root causes, implement solutions.
• Submit electronic service records and obtain approvals.
• Submit weekly timesheets and expense claims.
• Maintain high workmanship, safety, and documentation.

Skills

Electro-mechanical principles

Electrical diagnostics

Troubleshooting

Customer communication

Planning & organisation

Education

HNC/HND or equivalent technical qualification

Job description

Field Service Engineer – Ireland – Healthcare – Permanent

About the Company:

We are looking for a Service Engineer with experience in complex electromechanical equipment to work for a leading organisation covering primarily Ireland, UK and sometimes mainland Europe.

Responsibilitie s:

• Carrying out planned preventative maintenance, routine servicing, repairs, and breakdown calls in accordance with company procedures.
• Liaising daily with the Business Operations team to coordinate and agree work schedules.
• Prioritising and responding to equipment breakdowns efficiently and cost-effectively, within 48 hours unless otherwise agreed.
• Completing scheduled contract servicing in coordination with the Service Scheduler, ensuring work is planned and delivered efficiently.
• Following approved product service, repair, and installation method statements.
• Installing equipment in accordance with relevant British and European Standards, client agreements, and all applicable health and safety requirements.
• Diagnosing technical faults, identifying root causes, and implementing effective solutions to restore equipment performance.
• Completing accurate electronic service records or relevant service forms, obtaining customer or authorised representative approval for completed work.
• Submitting service reports to Head Office daily in accordance with administrative procedures to support timely invoicing.
• Preparing and submitting accurate weekly timesheets and expense claims in line with company requirements.
• Maintaining high standards of workmanship, safety, customer service, and technical documentation.

Requirements:

• A strong background in electro-mechanical and electronic principles, ideally supported by an HNC, HND, or equivalent technical qualification.
• A proven track record in servicing, maintaining, repairing, and troubleshooting electro-mechanical systems and equipment.
• Strong technical diagnostic skills and the ability to resolve complex equipment faults efficiently.
• A full, valid driving licence and a valid passport, both essential for the role.
• Good organisational skills and the ability to plan and prioritise workloads effectively.
• Excellent written and verbal communication skills, with the confidence to engage professionally with customers and overseas distributors.
• The ability to work independently, make sound decisions, and collaborate effectively as part of a wider team.
• A flexible, positive, and results-driven approach, with a strong commitment to customer satisfaction.
• The resilience to manage challenging situations, work under pressure, and respond effectively to urgent technical issues.
• Strong attention to detail and a commitment to delivering safe, accurate, and high-quality work.