Service & Contracts Administrator – Remote-Ready

Brennan & Co; Dublin; Hybrid; EUR 30,000 - 42,000; Full time

Job summary

The Brennan & Co Group, founded in Dublin, is seeking an organised administrator to support the Service Contract and Quotes administration team from the Sandyford Office in Ireland. The role will cover day-to-day administration for the Service Department, data cleansing in Salesforce, and processing client orders and renewal quotes.

The successful candidate will create and manage contracts, including warranty contracts, and will be involved in data enrichment and maintaining records.

Qualifications

• Excellent numeric and data entry skills with attention to detail and accuracy.
• Experience with Salesforce CRM or similar service management platforms is required.
• Excellent customer relationship skills with ability to work under pressure and to tight deadlines.
• Team worker with strong interpersonal skills and ability to communicate effectively at all levels internally and externally.
• Ability to multi-task, establish priorities and manage workloads.
• Flexible and adaptable to various situations or individuals.
• Professional who is experienced and dependable with discretion, enthusiasm and a positive attitude.
• Strong proficiency in Microsoft 365 applications, particularly Excel, Outlook, Word, and Teams.

Responsibilities

• Administration and Operations support - Day to Day support for the Service Department.
• Assist with data cleansing and data enrichment within Salesforce.
• Assist with administration of Contracts and processing client orders.
• Create established contracts from renewal quotes and invoicing process.
• Create new contracts (records and follow ups).
• Assist with administration in relation to contract renewal quotes.
• Create quotes for assets (equipment coming out of warranty).
• Create Warranty Contracts.

Skills

Data entry

Salesforce

Customer relationships

Teamwork

Multi-tasking

Flexibility

Discretion

Microsoft 365

Tools

Salesforce CRM

Job description

The Brennan & Co Group, founded in Dublin, is seeking an organised administrator to support the Service Contract and Quotes administration team from the Sandyford Office in Ireland. The role will cover day-to-day administration for the Service Department, data cleansing in Salesforce, and processing client orders and renewal quotes.

The successful candidate will create and manage contracts, including warranty contracts, and will be involved in data enrichment and maintaining records.