Service Contract Administrator — Remote 2 Days/Week

Brennan & Company; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

Brennan & Co is seeking a Service Administrator to support the Service Contract and Quotes administration team. Based in our Sandyford Office, the role offers a path to remote work for two days per week after training.

The position is a 12-month fixed-term contract requiring strong administrative skills and familiarity with service/engineering environments. You will handle contract renewals, quotes, and data management with a focus on accuracy.

Qualifications

• This role requires excellent numeric and data entry with high accuracy.
• Experience with Salesforce CRM or similar service management platforms is required.
• Strong customer relationship skills with ability to work under pressure and meet deadlines.
• Team player with interpersonal skills and ability to communicate effectively at all levels.
• Ability to multi-task and establish priorities in a busy environment.
• Flexible and adaptable to varied situations or individuals.
• Professional, dependable with discretion and a positive attitude.
• Proficient in Microsoft 365 applications (Excel, Outlook, Word, Teams).

Responsibilities

• Provide day-to-day administration support to the Service Department.
• Assist with data cleansing and enrichment in Salesforce/SFDC.
• Assist with administration of contracts and processing client orders.
• Create contracts from renewal quotes and assist invoicing processes.
• Create new contracts and maintain records and follow-ups.
• Support renewal quotes and follow-ups for contracts.
• Generate quotes for assets exiting warranty and maintain records.
• Create warranty contracts and related documentation.

Skills

Numeric data entry

Customer relationship

Teamwork

Multitasking

Communication

Flexibility

Professionalism

Tools

Salesforce CRM

Microsoft 365

Job description

Brennan & Co is seeking a Service Administrator to support the Service Contract and Quotes administration team. Based in our Sandyford Office, the role offers a path to remote work for two days per week after training.

The position is a 12-month fixed-term contract requiring strong administrative skills and familiarity with service/engineering environments. You will handle contract renewals, quotes, and data management with a focus on accuracy.