Service Attendant

Apleona UK; Dublin; On-site; EUR 25,000 - 30,000; Full time

Job summary

Apleona UK in Dublin 2 is seeking a Full Time Service Attendant to join our facilities team. You will provide front-line support for clients and staff and help maintain a clean, welcoming environment.

The role covers reception duties, meeting room setups, stock replenishment, health and safety checks, and flexible weekend/after-hours availability as required.

We value organisation, attention to detail and customer service excellence.

Qualifications

• Highly organised with excellent time management.
• Attention to detail and ability to work on own initiative.
• Customer service experience.
• Fluent English.
• Knowledge of MS Office (Word, Excel & Outlook).

Responsibilities

• Providing additional support for Clients and the Facilities Team.
• Clean all common areas in our buildings around the campus and ensure all consumables are replenished.
• Assist in emergencies such as light leaks, spills etc.
• Attend to meeting room requests/set ups/clean-ups.
• Support the team with Event Management and other ad hoc duties when required.
• Report all hazards and incidents which you encounter.
• Cover the Facilities Team with leave support.
• Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked.
• Working as part of a team delivering a high standard of service.
• Familiarisation with the Standard Operating Procedures (SOP’s).
• Ensure anyone covering your duties receives a proper handover.
• Upsell facilities by making the Facilities Manager aware of any gaps in service.
• Report any maintenance issues which you notice onsite to the Facilities Manager.
• Professional greeting to clients and staff to generate a professional and welcoming atmosphere.
• Liaising with cleaning team on specific requests and ensuring cleaning schedule adhered to.
• Ensure reception is always kept tidy, ensuring to check this area frequently.
• Frequent checks of key areas like toilets and common area, tidying and replenishing stock when necessary.
• Additional stock control (crockery around the Campus kitchen areas).
• Any other requests as may be required from time to time.
• Flexibility working weekends and after hours when requested.

Job description

The details for the selected vacancy are shown below.

• Advert Text

  At Apleona , We are always on the lookout for talented and dynamic individuals . We currently have openings for a Full Time service attendant to join our team in Dublin 2

  Shift Patterns available

  Monday to Thursday 07:00 to 15:30 Friday 07:00 to 14:30

  (one late shift per week will be required (08:30 to 17:00), replacing a standard weekday shift)

  Total contracted hours: 39 per week

  Main duties and responsibilities

  • Providing additional support for Clients and the Facilities Team.
  • Clean all common areas in our buildings around the campus and ensure all consumables are always replenished.
  • Assist in emergencies such as light leaks, spills etc.
  • Attend to meeting room requests/set ups/clean-ups
  • Support the team with Event Management and other ad hoc duties when required.
  • Report all hazards and incidents which you encounter
  • Cover the Facilities Team with leave support.
  • Assist in health and Safety including bell tests, floor walks and first aid boxes are stocked
  • Working as part of a team delivering a high standard of service
  • Familiarisation with the Standard Operating Procedures (SOP’s)
  • Ensure anyone covering your duties receives a proper handover
  • Upsell facilities by making the Facilities Manager aware of any gaps in service.
  • Report any maintenance issues which you notice onsite to the Facilities Manager
  • Professional greeting to clients and staff to generate a professional and welcoming atmosphere.
  • Liaising with cleaning team on specific requests and ensuring cleaning schedule adhered to.
  • Ensure reception is always kept tidy, ensuring to check this area frequently.
  • Frequent checks of key areas like toilets and common area, tidying and replenishing stock when necessary
  • Additional stock control (crockery around the Campus kitchen areas)
  • Any other requests as may be required from time to time.
  • Flexibility working weekends and after hours when requested

  Qualifications and experience

  • Highly organized and excellent time management
  • A high level of attention to detail
  • Ability to work on own initiative
  • Customer service experience
  • Fluent English
  • Knowledge of MS Office (Word, Excel & Outlook)

  We look forward to your application

  Ref:17459