Senior Workplace Associate

Cousera Internal Rehire Job Board; Dublin; On-site; EUR 52,000 - 76,000; Full time

Job summary

Coursera + Udemy in Dublin seeks a Senior Workplace Associate to oversee front desk duties, vendor management, and budget oversight. You will ensure a welcoming, organized workspace and smooth daily operations within a growing global company.

The role reports to the Head of CREW for EMEA/APAC and focuses on creating positive employee experiences through innovative Real Estate & Workplace solutions. Strong collaboration and process improvement mindset are essential.

Qualifications

• Proven experience in office management or guest services.
• Strong organizational and time-management skills.
• Excellent written and verbal communication abilities.
• Proficiency with GSuite, Slack and project management tools.
• Ability to work independently and maintain confidentiality.
• Familiarity with Irish office management regulations and safety standards is advantageous.

Responsibilities

• Greet visitors and staff, manage check-in processes.
• Oversee daily office operations and create a productive work environment.
• Handle workplace requests and resolve issues promptly.
• Manage internal food and beverage program within budget.
• Maintain relationships with landlord and vendors.
• Serve as Health & Safety liaison for the office.
• Plan team and company events to foster culture.
• Provide Dublin and remote office support as needed.
• Ensure employee well-being through safety and security measures.
• Collaborate with global Real Estate & Workplace teams on initiatives.

Skills

Office management

Guest services

Time management

Communication

GSuite

Slack

Tools

GSuite

Slack

Project management tools

Job description

About Coursera + Udemy

Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting ourblog.

Why join us now?

AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them.

Shape what comes next

By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale.

About you

You’re a connector who puts people first and values the lasting partnerships you’ll build. You’re an active listener who cares about the stories people share and are energized by communication and collaboration. You love learning new things and are known for bringing innovative perspectives and questions to the table. You’re deadline and results-driven, proactive, passionate about creating new processes, systems, and best practices that help your internal partners do their best work.

About this role

Udemy is looking for a Senior Workplace Associate to join our Dublin office. This is an in office based role that encompasses front desk responsibilities, vendor management, office engagement and budget management & culture building . You’ll be responsible for creating a welcoming, organized, and efficient workspace, ensuring smooth office operations. As part of an expanding global company, this is a fantastic opportunity to manage cross-functional experiences and contribute to a learning-focused organization. This role will report into Corporate Real Estate & Workplace (CREW) and more specifically the Head of the EMEA/APAC region. Our team mission is to enable productivity and connection by providing positive employee experiences through innovative Real Estate & Workplace solutions.

What you’ll be doing

• Guest Services: Greet visitors and employees, ensuring a smooth check-in process.
• Oversee daily office operations, ensuring a productive work environment.
• Manage workplace requests, prioritizing and resolving them in a timely manner.
• Manage our internal food and beverage program to be in line with established budgets.
• Maintain relationships with the Landlord and vendors.
• Health & Safety liaison for the office.
• Ad-Hoc organize and plan team and company events to drive engagement and foster a positive workplace culture.
• Manage daily operations across the Dublin, and remote office support for other locations as needed, providing logistical support to employees and visitors
• Ensuring well-being of employees by ensuring physical safety and security.
• Partner with the rest of the global Real Estate & Workplace team on team wide initiatives, projects and processes.

What you’ll have

• Proven experience in office management, guest services or similar roles
• Exceptional organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Proficiency in GSuite, Slack and other project management tools.
• Ability to work independently, manage multiple tasks, are detail oriented and maintain a high level of confidentiality.
• Familiarity with Irish office management regulations and health/safety standards is advantageous.

About your skills

• Strong Communication Skills: You excel in articulating complex technical concepts clearly and concisely to both technical and non-technical stakeholders, fostering a collaborative and transparent work environment.
• Collaboration: You excel in fostering collaboration within cross-functional teams, leveraging diverse perspectives and expertise to achieve common goals and deliver successful outcomes. You are adept at working effectively in remote or distributed teams, leveraging communication tools and collaboration platforms to facilitate seamless communication and collaboration across all levels of the organization, geographies and time zones.
• Stakeholder Management: You excel in managing stakeholder expectations, fostering positive relationships with clients, users, and other key stakeholders, and effectively communicating project progress and milestones.
• Cross Functional Partnership: You excel in managing stakeholder expectations, fostering positive relationships with internal teams, users, and other key stakeholders, and effectively communicating technical decisions, project progress and milestones.

For more information about how Coursera collects and uses your personal information, please see ourCoursera + Udemy Global Applicant Privacy Notice.

To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page.

If you encounter suspicious recruitment activity, please report it via ourFraudulent Activity Submission Form.

Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [e-mail].