Senior Systems Analyst (FMCG sector background Needed)
My client is seeking an experienced Senior Systems Business Analyst with a strong background in the FMCG or consumer goods sector to lead the analysis, configuration and implementation of enterprise business systems, with a particular focus on CRM and sales technology platforms.
Job Responsibilities
- Lead business and systems analysis activities across enterprise CRM, sales and consumer goods technology platforms.
- Work closely with business stakeholders to gather, analyse and translate complex business requirements into functional and technical specifications.
- Take a hands-on role in the configuration, implementation and ongoing enhancement of enterprise business applications.
- Collaborate with technical teams, solution architects and external vendors to deliver system improvements and new functionality.
- Evaluate existing business processes and identify opportunities to improve operational efficiency through technology and automation.
- Support end-to-end system implementations, including solution design, configuration, integration, testing and deployment.
- Act as a key point of contact between business and IT teams, ensuring technology solutions align with commercial and operational requirements.
- Provide senior-level guidance on system capabilities, configuration decisions and best practices across business applications.
Experience Required
- Minimum 7+ years' experience in Business Analysis, Systems Analysis or a related enterprise applications role, with significant experience in the FMCG or consumer goods sector.
- Strong hands-on experience in the configuration, implementation and enhancement of enterprise CRM or sales management systems.
- Experience working with platforms such as SAP Sales Cloud (C4C), Oracle CX Sales or Salesforce, ideally within a consumer goods environment.
- Proven ability to translate complex business requirements into practical system configurations and technology solutions.
- Strong understanding of business processes within FMCG, including sales operations, customer management and commercial workflows.
- Demonstrable experience delivering enterprise systems implementation or transformation projects.
- Excellent stakeholder management, communication and analytical skills, with the ability to engage effectively with senior business and technical stakeholders.
- Ability to operate independently in a senior capacity, taking ownership of requirements, system improvements and delivery activities.
- Experience with Salesforce Consumer Goods Cloud or Salesforce Life Sciences Cloud.
- Knowledge of SAP Sales Cloud, Oracle CX Sales or similar enterprise CRM platforms.
- Experience integrating CRM platforms with ERP systems and other enterprise applications.
- Understanding of sales force automation, trade promotion processes, customer relationship management and commercial operations.
- Familiarity with Agile delivery methodologies and enterprise systems transformation programmes.
- Experience supporting user acceptance testing, data migration and post-implementation system optimisation.
- Relevant CRM platform certifications would be advantageous.
Educational Requirements
- A third-level degree in Computer Science, Information Technology, Business Information Systems or a related discipline.
- Relevant professional qualifications in Business Analysis, enterprise applications or CRM technologies would be beneficial.
- Permanent position based in Dublin.
- Salary up to €85,000 to €95,000 depending on experience.
- Comprehensive benefits package (Bonus/ Share options and full benefits)
- Opportunity to take ownership of enterprise business systems within an established organisation.
- Senior-level position offering significant involvement in technology implementation and business transformation initiatives.