Seeking a highly skilled and customer-focused Solutions Architect to join a growing technology services organisation. The role bridges the gap between business requirements and technology solutions, working closely with sales teams, customers, delivery teams, vendors, and strategic partners.
The successful candidate will design innovative, scalable, secure, and commercially viable solutions across cloud, infrastructure, networking, cybersecurity, and modern workplace technologies.
Key Responsibilities
- Act as the technical lead throughout the presales process.
- Engage with customers to understand business objectives, technical challenges, and transformation goals.
- Design end-to-end solutions across areas including:
- Public Cloud — AWS, Microsoft Azure, Google Cloud
- Hybrid and multi-cloud architectures
- Enterprise compute, storage, and virtualisation
- LAN, WAN, SD-WAN, wireless, VPNs, and firewalls
- Identity and access management
- Modern workplace and collaboration
- Backup, disaster recovery, and business continuity
- Cybersecurity and compliance
- Produce solution designs, scopes of work, resource plans, and cost estimates.
- Lead customer presentations, architecture workshops, technical discovery sessions, demonstrations, and proof-of-concept engagements.
- Work with delivery teams to ensure solutions are implemented according to agreed architecture and best practices.
- Collaborate with sales, account management, vendors, and partners to ensure solutions are technically deliverable and commercially viable.
- Produce technical proposals, architecture diagrams, bid responses, and implementation documentation.
- Maintain awareness of emerging technologies, cloud developments, networking, cybersecurity, and vendor roadmaps.
- Contribute to new managed services, reusable solution frameworks, go-to-market offerings, and sales enablement.
Requirements:
- Strong experience designing enterprise infrastructure and cloud solutions using one or more major public cloud platforms.
- Experience with hybrid cloud, cloud migration, modernisation, and digital transformation.
- Strong networking knowledge, including routing, switching, wireless, SD-WAN, VPN, firewall, and network security technologies.
- Experience with virtualisation technologies such as VMware, Hyper-V, Nutanix, or equivalent.
- Knowledge of identity and access management technologies such as Active Directory, Entra ID, Okta, or equivalent.
- Good understanding of cybersecurity, Zero Trust, endpoint security, identity security, SIEM, backup, disaster recovery, and compliance.
- Experience with automation, scripting, and Infrastructure as Code, such as Terraform, Ansible, PowerShell, Python, or CloudFormation.
- Understanding of cloud governance, cost optimisation, licensing, and commercial considerations.
- Strong analytical, troubleshooting, and solution-design capabilities.
- Excellent communication and stakeholder-management skills.
- Ability to communicate complex technical concepts to both technical and non-technical audiences.
- Previous experience in a Solutions Architect, Technical Consultant, Presales Consultant, or similar customer-facing technical role.
- Experience conducting customer workshops, technical discovery, and solution-design engagements.
- Strong commercial awareness and experience supporting bids, proposals, and customer presentations.
This is essentially a customer-facing Presales Solutions Architect role within an IT services/MSP environment, with a broad remit spanning cloud, infrastructure, networking, security, workplace, and managed services.