Presales Solutions Architect

Ergo IT Recruitment Services; Dublin; Hybrid; EUR 90,000 - 140,000; Full time

Job summary

Ergo IT Recruitment Services is seeking a Presales Solutions Architect to act as the architectural North Star for a portfolio of enterprise clients, partnering with Account Directors to drive transformation through technology. This senior role requires broad technology knowledge across Cloud, Networking, Security, and Managed Services.

The successful candidate will shape strategic roadmaps, create high-quality SoW and HLDs, and present opportunities to C-level stakeholders across a Dublin-based,

Qualifications

• 10+ years in a Pre-Sales, Solutions Architecture, or Technical Consulting role.
• Proven expertise across Public/Hybrid Cloud, Modern Networking, Cybersecurity frameworks, and Managed Service operations.
• Strategic mindset with the ability to pivot from problem-fixing to enabling business outcomes.
• Exceptional presentation skills and C-level gravitas.

Responsibilities

• Act as the Trusted Advisor for a small portfolio of high-value Focus Accounts.
• Develop multi-year Technology Roadmaps aligning Managed Services with Professional Services.
• Support quarterly business reviews to present innovation opportunities and risk mitigation strategies.
• Design and deliver customer briefings; lead discovery and design for complex multi-vendor solutions.
• Create SoW, High-Level Designs (HLD), and technical proposals for core services.
• Collaborate with Presales SMEs to prepare SoW, HLD, and proposals for non-core services.
• Identify white-space opportunities with Account Directors and build robust Business Cases.
• Assist in responding to RFIs and RFPs; size and price Managed Services for existing clients.
• Provide guidance and peer reviews for junior staff; stay abreast of industry trends.

Skills

Pre-Sales

Solutions Architecture

Technical Consulting

Public/Hybrid Cloud

Cybersecurity frameworks

Managed Services

Executive communication

Job description

Ergo have an exciting opportunity for a client-facing Presales Solutions Architect to join our expanding Presales team. As a Presales Solutions Architect, you will be the architectural North Star for your customers, working in lockstep with an Account Director to transform their business through technology.

Unlike a focused pre-sales role within a certain technology vertical (ie: Cloud, Digital, etc), this position requires a breadth of technology knowledge and is designed for a high-impact technical strategist who thrives on building relationships within a select group of enterprise clients.

This is a great time to join Ergo as we embrace a raft of new opportunities resulting from the Presidio merger. You will report directly into our newly appointed VP of Presales.

We\'re happy to consider remote candidates but you should be open to Dublin-based work when required where many of our clients are based.

What will you do?

• Act as the Trusted Advisor for a small portfolio of high-value "Focus Accounts," understanding their business goals as intimately as their technical stack.
• Develop multi-year Technology Roadmaps that align Managed Services (continuity) with Professional Services (transformation).
• Support your Account director in running strategic quarterly business reviews to present innovation opportunities and risk mitigation strategies.
• Assist the Account Director in the design and delivery of various customer briefing sessions
• Lead the discovery and design phases for complex, multi-vendor solutions spanning Cloud, Infrastructure, Cybersecurity, EUC and Digital technologies.
• Bridge the gap between business requirements and technical delivery, ensuring all proposed solutions are commercially viable and operationally supportable.
• Own the creation of high-quality Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all core service offerings.
• Working closely with Presales SME Solution Architects to create Statements of Work (SoW), High-Level Designs (HLD), and technical proposals for all non-core service offerings.
• Partner with the Account Director to identify white-space opportunities and drive additional lines of business within your chosen accounts.
• Work with the Account Director to build robust Business Cases and ROI models to help customers justify large-scale technology investments.
• Work with the Account Director, Sales Specialists and Presales SMEs to both influence, shape and respond to RFI\'s and RFP\'s.
• Work with Managed services to size, scope and price Managed services proposals within your existing customer base
• Provide guidance and peer reviews for junior staff members within the team.
• Stay at the forefront of industry trends, acting as a feedback loop between our customers and our internal Product/Service Development teams.

What do you need?

• 10+ years in a Pre-Sales, Solutions Architecture, or Technical Consulting role
• Proven expertise across Public/Hybrid Cloud, Modern Networking, Cybersecurity frameworks, and Managed Service operations
• Strategic Mindset with the ability to pivot from "fixing a problem" to "enabling a business outcome"
• Exceptional presentation skills and C-level gravitas