Senior Salesforce Solutions Architect

Merkle; Dublin; On-site; EUR 120,000 - 170,000; Full time

Job summary

Merkle in Dublin seeks a Lead Solution Architect to provide senior technical and architectural leadership across the Salesforce practice, designing scalable Salesforce solutions aligned with client goals.

The role focuses on translating complex business requirements into effective technical solutions, guiding development teams, and shaping technical standards across the Salesforce practice. Strong leadership, communication and Salesforce expertise are essential.

Qualifications

• Minimum of 7+ years' experience delivering enterprise Salesforce solutions, including significant experience operating as a Solution Architect or equivalent senior technical role.
• Strong experience leading the architecture and technical delivery of complex Salesforce implementations.
• Excellent communication, stakeholder management and interpersonal skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Strong background across Salesforce platforms and cloud solutions, with in-depth knowledge of Salesforce architecture, development best practices and project delivery methodologies.
• Significant experience leading technical teams throughout the software development lifecycle and providing technical oversight across multiple projects.
• Experience designing custom Salesforce functionality using technologies including LWC, Apex, triggers, Flow, asynchronous processing and data migration approaches.
• Experience designing integrations between Salesforce and other systems using Salesforce APIs, web services, Salesforce Connect, MuleSoft and other middleware technologies.
• Extensive knowledge of Salesforce out-of-the-box functionality and the ability to determine the appropriate balance between configuration, custom development and integration.
• Strong understanding of development standards, source control, CI/CD, deployment processes and technical governance.
• Experience supporting presales, technical discovery, solution shaping and estimation for Salesforce opportunities.
• Excellent leadership and people management skills, with experience coaching, developing and managing technical team members.
• Strong judgement and proven ability to work creatively and analytically when solving complex technical and delivery challenges.
• Ability to balance technical quality, client requirements and delivery constraints while providing clear technical direction to others.
• Multiple Salesforce certifications preferred, with architecture-focused certifications highly desirable.

Responsibilities

• Designing and overseeing secure, robust and scalable technical architectures and Salesforce solutions while working with multiple client and internal stakeholders. Leading design workshops to understand business processes and recommend solutions that meet client needs.
• Act as a senior technical authority across Salesforce engagements, providing architectural guidance, technical assurance and escalation support across complex or strategically important projects.
• Ensure technical quality and strong Salesforce solution design principles are followed, leveraging deep technical expertise to advise teams and clients on architecture, development and platform best practices.
• Lead and support technical delivery teams throughout the project lifecycle, working with Delivery Directors and Tech Leads to ensure agreed Salesforce solutions are delivered within scope, quality and time expectations.
• Create and oversee the breakdown of Salesforce solutions into requirements, estimates and technical dependencies, supporting project planning and delivery activities.
• Provide technical oversight across development, integrations, CI/CD, testing, deployment and defect resolution, ensuring appropriate engineering and Salesforce standards are maintained.
• Perform and oversee architecture, solution and code reviews to ensure quality, maintainability and adherence to agreed technical standards.
• Define, promote and continuously improve technical standards, development practices, architectural patterns and ways of working across the Salesforce practice.
• Support technical resource and capability planning, identifying skills gaps and helping ensure projects have the appropriate level of technical leadership and expertise.
• Provide technical leadership during presales, discovery and solution-shaping activities, supporting estimates, solution approaches and technical responses for new and existing client opportunities.
• Act as a trusted technical advisor to clients and internal stakeholders, supporting complex technical decisions, platform strategy and Salesforce roadmap discussions.
• Support the evaluation and adoption of new Salesforce technologies and capabilities, contributing to the longer-term technical direction of the practice.
• Manage and mentor members of the technical team, including Architects, Technical Leads and Developers, providing coaching, feedback, performance support and career development.
• Support recruitment, progression and succession planning across the technical team, helping to build and maintain strong technical capability within the organisation.
• Foster a positive, collaborative and high-performance technical culture focused on quality, accountability, continuous improvement and professional development.
• Manage the technical handover of projects with customers, Managed Services and other internal teams, ensuring appropriate documentation and knowledge transfer are completed.
• Collaborate with clients, project teams and senior leadership from a technical perspective across Salesforce solutions and a range of industries.

Skills

Salesforce Architecture

Technical leadership

Stakeholder management

Communication

Presales support

People management

Tools

LWC

Apex

Flow

MuleSoft

Salesforce APIs

CI/CD

Job description

Merkle in Dublin seeks a Lead Solution Architect to provide senior technical and architectural leadership across the Salesforce practice, designing scalable Salesforce solutions aligned with client goals.

The role focuses on translating complex business requirements into effective technical solutions, guiding development teams, and shaping technical standards across the Salesforce practice. Strong leadership, communication and Salesforce expertise are essential.