Senior Restaurant Operations & People Manager

WONDERFUL MANPOWER PTE. LTD.; Dublin; Presencial; EUR 42.000 - 56.000; Jornada completa

Descripción de la vacante

WONDERFUL MANPOWER PTE. LTD. is seeking an experienced restaurant operations professional with over two decades in the F&B industry to oversee staff recruitment, training and scheduling across multiple locations in Ireland.

The role requires flexibility to work holidays and shifts, and the ability to stand for long hours while ensuring safety and quality standards. You will drive customer service excellence, manage payroll data, control costs, and supervise front- and back-of-house operations.

Formación

• At least 20 years experience in F&B industry.
• Willing to work on holidays / work on shifts / change of shift
• Able to stand/work for long hours
• Can work between different locations
• Have relavant certificates/diploma/degree

Responsabilidades

• Recruiting, interviewing and training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees' hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance
• Hiring, training, supervising, and evaluating employees
• Preparing employee work schedules
• Addressing employee disputes, questions, and concerns
• Ensuring all staff adhere to safety standards, company policies, and procedures
• Managing and accounting for all money-handling procedures
• Ordering, recording, and managing inventory
• Ensuring the shop is adequately stocked, clean, and visually appealing
• Motivating employees to reach sales goals and provide excellent customer service
• Handling customer complaints

Conocimientos

Staff recruitment

Interviewing

Staff training

Food safety standards

Customer service

Shift management

Payroll data

Inventory management

Cost control

Disciplinary actions

Educación

Relevant certificates/diploma/degree

Descripción del empleo

WONDERFUL MANPOWER PTE. LTD. is seeking an experienced restaurant operations professional with over two decades in the F&B industry to oversee staff recruitment, training and scheduling across multiple locations in Ireland.

The role requires flexibility to work holidays and shifts, and the ability to stand for long hours while ensuring safety and quality standards. You will drive customer service excellence, manage payroll data, control costs, and supervise front- and back-of-house operations.