Senior PMO Director — Global Programs & Delivery

Mastercard Inc.; Clondalkin; On-site; EUR 150,000 - 210,000; Full time

Job summary

Mastercard invites applications for a Director, PMO to lead global program governance for Supplier Intelligence. You will orchestrate cross-functional teams across Product, Engineering, Data, Sales, Legal, Compliance, and regional partners to ensure alignment, delivery, and executive transparency.

This role demands strong facilitation, risk and issue management, and the ability to balance competing priorities while driving measurable outcomes across markets, clients, and vendors.

Qualifications

• Experience in program management, PMO, product operations, or related leadership roles driving complex, multi-stakeholder programs.
• PMO and program leadership expertise including governance, integrated planning, dependency management, risk and issue management, executive reporting, facilitation, and follow-through.
• Proven ability to lead large-scale, multi-region initiatives spanning product, technology, data, sales, marketing, commercialization, implementation, operations, support, control functions, clients, and external vendors.

Responsibilities

• Maintain comprehensive program visibility through integrated plans, milestones, roadmaps, status reporting, risks, issues, dependencies, decisions, actions, outcomes, and executive updates.
• Orchestrate the program across product strategy, customer experience, platform development, data and analytics, supplier matching and decisioning, connectivity, enablement, actioning, commercialization, client delivery, pilots, operations, support, and regional readiness.
• Drive alignment across Product, Engineering, Design, Data, Sales, Marketing, Commercialization, Customer Success, Implementation, Operations, Support, Finance, Legal, Compliance, Risk, Privacy, Information Security, regional teams, clients, vendors, and other internal and external partners.
• Facilitate Steering Committee, Operating Committee, program-wide planning, governance, launch-readiness, status, and executive review forums; prepare materials, document decisions, and ensure actions have clear owners and closure paths.
• Lead retrospectives and lessons-learned discussions; capture successes, breakdowns, root causes, and improvement actions, and ensure agreed changes are incorporated into future plans and ways of working.

Skills

PMO leadership

Program governance

Stakeholder management

Cross-functional collab

Agile/waterfall

Education

Bachelor's degree

PMP / PgMP preferred

Job description

Mastercard invites applications for a Director, PMO to lead global program governance for Supplier Intelligence. You will orchestrate cross-functional teams across Product, Engineering, Data, Sales, Legal, Compliance, and regional partners to ensure alignment, delivery, and executive transparency.

This role demands strong facilitation, risk and issue management, and the ability to balance competing priorities while driving measurable outcomes across markets, clients, and vendors.