Senior Learning & Development Manager – Professional Services
Reporting to the Director of Learning & Development, this is a strategic leadership role for an individual who is passionate about developing people, building organisational capability and ensuring the business remains future-ready.
In this role you will help shape the organisations people development strategy working closely with the L&D Director.
You will provide strategic leadership and operational delivery, overseeing the design and delivery of high-impact development programmes working with a team of learning professionals, and partnering with stakeholders across the organisation to develop innovative solutions that meet evolving business needs.
In this role you will:
- Partner with the Director of Learning & Development and senior stakeholders to develop and execute the organisations L&D programmes;
- Oversee the function's programmes ensuring a cohesive and impactful approach to delivery;
- Lead and develop a high-performing team, fostering a culture of innovation, accountability, collaboration and continuous improvement;
- Act as a trusted advisor to Stakeholders, business leaders and HR colleagues on talent, leadership and organisational capability matters;
- Help shape future skills agenda, identifying the capabilities required for long-term success and embedding these into further development, leadership programmes and talent initiatives;
- Lead the approach to AI capability development from an L&D perspective, ensuring employees are equipped with the skills, behaviours and judgement required to perform effectively in an increasingly AI-enabled professional services environment;
- Identify and implement opportunities to leverage AI and emerging technologies to improve the effectiveness, efficiency and scalability of Learning & Development operations, learner experiences and programme delivery;
- Contribute to the development and execution of the leadership development strategy, strengthening leadership capability, succession pipelines and organisational resilience.
Experience Required:
- You have significant experience within L&D leading innovative initiatives ideally within a
- You have experience developing and implementing learning strategies that align with organisational objectives and drive measurable impact;
- You are passionate about learning, leadership and the future of workforce capability, with a strong interest in how AI and emerging technologies are reshaping professional skills and development;
- You have experience leading and developing high-performing teams and are committed to creating a culture of innovation, collaboration and excellence;
- You are a clear and confident communicator with strong influencing skills and the ability to build credibility with senior stakeholders across the business;
- You demonstrate strong commercial awareness and can translate business needs into
- You have excellent project and programme management skills, are adaptable and responsive to changing priorities and enjoy operating in a fast-paced, high-performance environment;
- You demonstrate a strong client service ethos and enjoy building effective relationships across
- An executive coaching qualification is desirable.