Senior Hotel Operations Leader - Guest Experience & Growth

Castlemartyr Resort; Castlemartyr; On-site; EUR 70,000 - 100,000; Full time

Job summary

Castlemartyr Resort is seeking a Hotel Manager to lead our property and drive exceptional guest experiences. The role requires a proven track record in senior leadership within a hotel setting and the ability to manage diverse teams across departments with focus on service excellence.

The successful candidate will oversee operations, financial performance, and strategic initiatives to enhance revenue while upholding Castlemartyr’s luxury standards and community relations.

Qualifications

• Minimum 10 years in the hotel industry, with at least 4 years in a senior leadership role.
• Exceptional leadership, communication, collaboration, and interpersonal skills.
• Strong financial acumen and experience in budget management.

Responsibilities

• Oversee daily operations to ensure smooth and efficient functioning of each department within their reporting structure.
• Drive revenue growth through strategic planning and innovative initiatives.
• Build and maintain strong relationships with guests, clients, suppliers, and the local community.
• Ensure food and beverage operations meet standards of quality, innovativeness, service, and presentation.
• Oversee hotel financials, including budgeting, forecasting, and cost control, to achieve financial targets.

Skills

Leadership

Communication

Collaboration

Interpersonal skills

Problem-solving

Decision-making

Financial acumen

Budget management

Initiative

Education

Experience in hotel industry

Job description

Castlemartyr Resort is seeking a Hotel Manager to lead our property and drive exceptional guest experiences. The role requires a proven track record in senior leadership within a hotel setting and the ability to manage diverse teams across departments with focus on service excellence.

The successful candidate will oversee operations, financial performance, and strategic initiatives to enhance revenue while upholding Castlemartyr’s luxury standards and community relations.