Senior Global User Researcher – Hybrid (Dublin)

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Dublin

Hybrid

EUR 87,000 - 106,000

Full time

5 days ago

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Benefits offered by this job

Hybrid work model

34 days annual leave

€1,200 learning budget

Private healthcare

Pension scheme

Wellbeing benefits

Job summary

Monzo in Dublin is seeking a Senior User Researcher to lead customer-focused research across our Ireland initiatives. You will collaborate with cross-functional teams and global researchers to identify key opportunities, run usability tests, and shape product experiences for a mobile-first bank.

The role emphasizes process setup, rigorous study design, and measurable impact on growth. You will influence decisions, mentor teammates, and advance our research function within a hybrid Dublin

Qualifications

Hands-on experience with exploratory and evaluative qualitative research methods.
Experience leading research in multidisciplinary teams and shaping product direction.
Ability to run user testing in varied settings, including mobile-focused contexts.

Responsibilities

Build and nurture a customer-obsessed research culture within the team.
Collaborate with global researchers to deliver high-impact work for Ireland.
Help hire researchers and potentially design and other roles.
Champion research that informs product decisions across markets.
Prioritise work based on user needs and impact on customers.

Skills

User research

Qualitative research

Quantitative research

Multidisciplinary teamwork

User testing

Storytelling & facilitation

Job description

The role emphasizes process setup, rigorous study design, and measurable impact on growth. You will influence decisions, mentor teammates, and advance our research function within a hybrid Dublin

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