Front Desk Guest Experience Associate (Dublin)

RIU Hotels group.; Dublin; Hybrid; EUR 29,000 - 36,000; Full time

Benefits offered by this job

Exclusive employee benefits

Job summary

RIU Hotels & Resorts in Dublin, Ireland is seeking a friendly Receptionist to join our dynamic team. You will welcome guests, manage check-in/check-out, handle inquiries, and coordinate with departments to ensure an exceptional guest experience.

We require at least 2 years front office experience in a luxury hotel, strong communication and multitasking skills, and fluency in English. The role offers a 40-hour week and a salary of €32,364 per annum with exclusive employee benefits.

Qualifications

• Strong communication and interpersonal skills.
• Ability to multitask in a busy reception.
• Attention to detail and organizational skills.
• Basic computer proficiency and knowledge of hotel software.

Responsibilities

• Greet and welcome guests with a friendly and hospitable demeanor.
• Manage check-in and check-out processes efficiently.
• Address guest inquiries and concerns professionally.
• Coordinate with departments to ensure a seamless guest experience.
• Maintain a tidy and organized reception area.
• Handle phone calls and emails from guests and prospective clients.

Skills

Communication

Multitasking

Attention to detail

Hotel software

Organization

Job description

RIU Hotels & Resorts in Dublin, Ireland is seeking a friendly Receptionist to join our dynamic team. You will welcome guests, manage check-in/check-out, handle inquiries, and coordinate with departments to ensure an exceptional guest experience.

We require at least 2 years front office experience in a luxury hotel, strong communication and multitasking skills, and fluency in English. The role offers a 40-hour week and a salary of €32,364 per annum with exclusive employee benefits.