Senior Enterprise Implementation Lead - EMEA

Namely

Ireland

On-site

EUR 90,000 - 120,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO with four weeks is paid
Stock options with 10-year exercise
Education budget $100/month

Job summary

Ashby is seeking a Senior Strategic Implementation Specialist to drive end-to-end implementation for enterprise customers. You will collaborate across Customer Success, Sales, Product, Engineering and Operations to deliver a thoughtful, timely rollout.

In this remote-first role, you will manage multi-step configurations, integrations, and change management while ensuring strong customer relationships and value realization. Travel <10% as needed.

Qualifications

  • Extensive experience managing and executing multiple complex implementations in a high-growth B2B SaaS environment.
  • Ability to manage end-to-end onboarding projects and align stakeholders.
  • Experience working in a remote-first setup with travel &lt;10% as needed.
  • Strong understanding of configurable B2B SaaS products and integrations.
  • Proactive customer advocate throughout the implementation period.
  • Familiarity with ATS tools is a plus.

Responsibilities

  • Lead end-to-end implementation for Ashby’s solution across enterprise customers.
  • Develop and execute implementation plans to ensure positive customer experience and value.
  • Coordinate with Customer Success, Sales, Product, Engineering and Operations.

Skills

Implementation & Project Management
Technical Proficiency
Customer Centricity
Change Management
Cross-functional Collaboration

Tools

ATS platforms

Job description

Ashby is seeking a Senior Strategic Implementation Specialist to drive end-to-end implementation for enterprise customers. You will collaborate across Customer Success, Sales, Product, Engineering and Operations to deliver a thoughtful, timely rollout.

In this remote-first role, you will manage multi-step configurations, integrations, and change management while ensuring strong customer relationships and value realization. Travel <10% as needed.

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