Senior Client Account Manager

Cpl Group; Connacht; Hybrid; EUR 60,000 - 70,000; Full time

Benefits offered by this job

Pension contributions

Annual bonus

Hybrid work model

Job summary

IDonate, part of the Eventmaster group, is hiring a Senior Client Account Manager to join their team. This role sits within the commercial leadership team and involves managing engagements with a broad client base across charity/not-for-profit and corporate sectors.

Based in Co. Galway on a hybrid model, you will develop relationships with new clients, expand partnerships, and lead webinars and events while driving growth through insights with marketing colleagues. A driving licence is required.

Qualifications

• 3-4+ years proven client account management experience.
• 3rd level degree qualification in a relevant discipline.
• Experience in charity/not-for-profit sectors would be an advantage.
• Engage with clients and partners to senior level, virtually and in-person.
• Strong consultative attitude and IT skills.
• Full and clean driving license.

Responsibilities

• Develop relationships with new clients and expand existing partnerships.
• Showcase services through planned webinars and hosting of events.
• Coordinate engagement campaigns and client insights with marketing colleagues.
• Lead project groups and provide guidance to senior management on client matters.
• Utilise data and technology tools to drive efficiencies.

Skills

Client account management

Consultative approach

Stakeholder engagement

IT skills

Education

Third level degree

Job description

Senior Client Account Manager

Are you an experienced Client Account Manager who is now looking for a new challenge or opportunity for your career? Our client, IDonate who are part of the Eventmaster group, have now engaged exclusively with us in Cpl to help them recruit for a Senior Client Account Manager to join their team. This is a highly exciting & dynamic new position within a fast-paced, client focused & expanding organisation that truly rewards success.

About the role

As a key part of the commercial leadership team, & acting as the face of the organisation, you will tasked with covering a broad remit of duties & manage the engagements & interactions with their client base across the charity/not for profit & corporate sectors.

More specifically this will include duties such as developing relationships with new clients as well as expanding existing partnerships, showcasing the organisation's service offerings through planned webinars & hosting of events, coordinating engagement campaigns & client insights with marketing colleagues to drive growth, taking ownership of case studies, providing guidance & thought leadership to senior management teams on client focused matters, leading project groups & utilising data & technology tools to drive efficiencies.

Skills/Experience required

• 3-4+ years proven client account management experience.
• 3rd level degree qualified in a relevant discipline.
• Experience gained in the charity/not for profit sectors would be a major advantage.
• Proven ability to engage with clients & partners to a senior level both virtually & in-person.
• Strong consultative attitude & focus.
• Excellent IT skills & ability to utilise new technologies.
• Full & clean driving license.

The offer

This role is a full-time permanent position with salary range depending on candidate skills & experience mix but is expected to range 60-70k approx. In additional there will be pension contribution, expected annual bonus & other benefits on top.

This will be a hybrid position with 2-3 days expected in office in Co. Galway with the balance working from home/remote but with occasional travel to client sites & conferences/events.

Applicants must hold full rights to live & work in Ireland.